German Speaking Customer Agent – Sports & Fitness

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🔥 0 minutes ago

🗣️🇩🇪 German Required

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Logo of Mercier Consultancy MD

Mercier Consultancy MD

11 - 50 employees

🎯 Recruiter

🏥 Healthcare

Recruitment • Healthcare

Mercier Consultancy MD is a recruitment agency specializing in medical and healthcare roles across Europe. Mercier Consultancy Medical positions itself as a leading recruiter for medical jobs, connecting hospitals, clinics, and other healthcare employers with physicians and clinical staff. The company focuses on sourcing and placing medical professionals to meet the staffing needs of European healthcare providers.

📋 Description

• Provide expert, high-touch support to German-speaking members regarding their fitness equipment, tracking applications, and wellness subscriptions • Guide users through the setup and troubleshooting of fitness wearables, sports apps, and health monitoring services • Provide personalized advice on training goals and wellness product features • Document customer interactions within the CRM system • Collaborate with international teams to optimize support workflows for German-speaking sports enthusiasts • Maintain comprehensive knowledge of fitness trends, wellness gadgets, and sports nutrition platforms • Achieve customer-satisfaction performance targets and KPIs within the fitness and sports sector

🎯 Requirements

• Native or fluent German, spoken and written, is mandatory • Valid EU passport or a valid work permit for Greece • Genuine interest in the Fitness & Wellness industry and active living • Professional, empathetic communication skills suited for high-end sports and wellness clientele • Intermediate English level

🏖️ Benefits

• Highly competitive monthly salary • 2 Extra Salaries Per Year (13th and 14th salary) • Monthly Performance Bonus • Fully Paid Relocation Package (flight, transfer, and hotel accommodation upon arrival) • Comprehensive, fully paid training on the latest Fitness & Wellness technologies • Full private health insurance coverage • Continuous professional development and growth within the global sports and wellness market

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