German Speaking Customer Expert

Job not on LinkedIn

🔥 0 minutes ago

🌐 Greece, Germany, +3 more countries – Remote

🇬🇷 Greece – Remote 🇩🇪 Germany – Remote 🇧🇬 Bulgaria – Remote 🇪🇸 Spain – Remote 🇵🇹 Portugal – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ German

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Mercier Consultancy MD

WebsiteLinkedInAll Job Openings

11 - 50 employees

🎯 Recruiter

🏥 Healthcare

Recruitment • Healthcare

Mercier Consultancy MD is a recruitment agency specializing in medical and healthcare roles across Europe. Mercier Consultancy Medical positions itself as a leading recruiter for medical jobs, connecting hospitals, clinics, and other healthcare employers with physicians and clinical staff. The company focuses on sourcing and placing medical professionals to meet the staffing needs of European healthcare providers.

📋 Description

• Provide world-class support to Zalando customers regarding their online shopping experience. • Manage order inquiries, returns, and exchanges with a high level of efficiency and empathy. • Represent the retail brand by ensuring that every customer interaction reflects Zalando's professional standards. • Assist clients with navigating the online retail platform, including account management and payment queries. • Identify customer trends and communicate feedback to help optimize the online retail user experience. • Maintain accurate records of customer interactions within digital CRM systems. • Collaborate with cross-functional teams to resolve complex retail logistics and delivery issues.

🎯 Requirements

• Native or fluent Dutch (spoken and written) is mandatory for this role. • Professional proficiency in German to interact effectively with the Zalando ecosystem. • Valid EU passport or a valid work permit for Greece. • Strong background or interest in the modern retail (online & offline) landscape. • Exceptional communication skills and a passion for customer success. • A proactive mindset suitable for thriving in one of the most exciting Dutch-speaking jobs currently available.

🏖️ Benefits

• Competitive Monthly Salary • Fully Paid Training on the latest retail support technologies. • Health Insurance and comprehensive benefits package. • Fully Paid Relocation Package (flight, transfer, and hotel accommodation). • Attractive Monthly Performance Bonus. • Special Benefit: 2 Extra Salaries Per Year (13th and 14th salary). • Excellent opportunities for professional development and international networking in Greece.