German Speaking Travel Support Advisor

🔥 0 minutes ago

🌐 Bulgaria, Germany, +4 more countries – Remote

🇧🇬 Bulgaria – Remote 🇩🇪 Germany – Remote 🇨🇭 Switzerland – Remote 🇦🇹 Austria – Remote 🇧🇪 Belgium – Remote 🇱🇺 Luxembourg – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Travel Advisor

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Mercier Consultancy MD

WebsiteLinkedInAll Job Openings

11 - 50 employees

🎯 Recruiter

🏥 Healthcare

Recruitment • Healthcare

Mercier Consultancy MD is a recruitment agency specializing in medical and healthcare roles across Europe. Mercier Consultancy Medical positions itself as a leading recruiter for medical jobs, connecting hospitals, clinics, and other healthcare employers with physicians and clinical staff. The company focuses on sourcing and placing medical professionals to meet the staffing needs of European healthcare providers.

📋 Description

• Deliver premium support to German-speaking travelers regarding booking inquiries, reservation changes, and itinerary management • Expertly handle travel-related queries via phone, email, and live chat to ensure seamless customer experiences • Collaborate with global travel partners to troubleshoot booking issues and provide real-time solutions for international clients • Maintain a high level of product knowledge within the fast-paced travel industry to provide accurate advice and recommendations • Process travel refunds, cancellations, and rebooking requests with precision and empathy • Represent the brand with professionalism, ensuring high satisfaction scores in a travel support environment • Contribute to team goals by achieving performance KPIs linked to quality service and efficient ticket resolution

🎯 Requirements

• Native or fluent German (spoken and written) is absolutely essential for this role • Previous experience in travel or customer service is highly preferred • Excellent communication skills and a passion for global travel • Comfortable navigating digital booking platforms and CRM software • Valid EU passport or right to work in Bulgaria • A proactive attitude towards relocating for the German Speaking Travel Support Advisor position in Bulgaria

🏖️ Benefits

• Competitive Monthly Salary • Fully Paid Training • Comprehensive Health Insurance • Fully Paid Relocation Package (flight, transfer, hotel) • Attractive Monthly Performance Bonus based on your dedication and results • Opportunities for career growth and professional development within our global network