Spanish Speaking Customer Expert

🔥 0 minutes ago

🌐 Greece, Germany, +4 more countries – Remote

🇬🇷 Greece – Remote 🇩🇪 Germany – Remote 🇫🇷 France – Remote 🇨🇭 Switzerland – Remote 🇮🇹 Italy – Remote 🇳🇱 Netherlands – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Spanish

👻 Ghost score 15%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Mercier Consultancy MD

WebsiteLinkedInAll Job Openings

11 - 50 employees

🎯 Recruiter

🏥 Healthcare

Recruitment • Healthcare

Mercier Consultancy MD is a recruitment agency specializing in medical and healthcare roles across Europe. Mercier Consultancy Medical positions itself as a leading recruiter for medical jobs, connecting hospitals, clinics, and other healthcare employers with physicians and clinical staff. The company focuses on sourcing and placing medical professionals to meet the staffing needs of European healthcare providers.

📋 Description

• Provide world-class support for Zalando customers regarding online retail orders and fashion inquiries • Manage complex customer issues related to shipping, returns, and payments within the retail ecosystem • Deliver professional communication across chat, email, and telephone • Maintain deep product knowledge to offer personalized shopping advice and styling recommendations • Ensure high customer satisfaction scores by resolving retail-related inquiries with accuracy and efficiency • Collaborate with internal teams to streamline online shopping experiences for the Spanish market • Process customer feedback to assist in the continuous improvement of retail service standards

🎯 Requirements

• Native or fluent Spanish (spoken and written) • Proficiency in English for team collaboration and training purposes • Valid EU passport (mandatory) • A passion for fashion and the retail industry • Excellent communication and problem-solving skills • Resilient, positive, and customer-oriented mindset

🏖️ Benefits

• Competitive Monthly Salary • 2 Extra Salaries Per Year (13th and 14th salary bonus) • Fully Paid Training • Health Insurance and comprehensive benefits package • Fully Paid Relocation Package (flight, transfer, hotel) • Monthly Performance Bonus