Spanish Speaking Customer Expert

🔥 0 minutes ago

🌐 Greece, Germany, +4 more countries – Remote

🇬🇷 Greece – Remote 🇩🇪 Germany – Remote 🇫🇷 France – Remote 🇨🇭 Switzerland – Remote 🇮🇹 Italy – Remote 🇳🇱 Netherlands – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Spanish

👻 Ghost score 15%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Mercier Consultancy MD

WebsiteLinkedInAll Job Openings

11 - 50 employees

🎯 Recruiter

🏥 Healthcare

Recruitment • Healthcare

Mercier Consultancy MD is a recruitment agency specializing in medical and healthcare roles across Europe. Mercier Consultancy Medical positions itself as a leading recruiter for medical jobs, connecting hospitals, clinics, and other healthcare employers with physicians and clinical staff. The company focuses on sourcing and placing medical professionals to meet the staffing needs of European healthcare providers.

📋 Description

• Deliver premium concierge-level support to customers, reflecting the elegance and prestige of the luxury goods industry • Manage inquiries regarding high-end jewelry collections with accuracy, grace, and deep brand knowledge • Ensure an exceptional, personalized shopping experience for every client interaction in Spanish • Navigate complex requests while maintaining the brand's reputation for quality and craftsmanship • Utilize multi-channel communication to foster long-term loyalty and brand advocacy among elite customers • Collaborate with internal teams to streamline customer service protocols in the luxury retail space • Maintain detailed customer records, ensuring all interactions meet high internal performance standards

🎯 Requirements

• Native or fluent Spanish (spoken and written) is mandatory for this role • Valid EU passport or a valid work permit for Greece • A strong passion for the luxury goods industry and an eye for detail • Previous experience in premium customer service, hospitality, or high-end retail is highly desirable • Proficiency in English to facilitate professional communication within our international team • Ability to adapt to a remote work environment while maintaining the highest standards of professional conduct

🏖️ Benefits

• Competitive Monthly Salary reflecting your talent and dedication • Generous 13th and 14th salaries paid annually as extra bonuses • Monthly Performance Bonus linked to achieving excellence in customer satisfaction • Fully Paid Relocation Package including flight, airport transfer, and hotel accommodation • Comprehensive health insurance and wellness benefits • Professional, world-class training in luxury brand representation • The opportunity to join a diverse and prestigious international community through our Spanish-speaking jobs program