Spanish Speaking Customer Expert

🔥 0 minutes ago

🌐 Greece, Germany, +4 more countries – Remote

🇬🇷 Greece – Remote 🇩🇪 Germany – Remote 🇫🇷 France – Remote 🇨🇭 Switzerland – Remote 🇮🇹 Italy – Remote 🇳🇱 Netherlands – Remote

⏰ Full Time

🟠 Senior

✨ Spanish

👻 Ghost score 15%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Mercier Consultancy MD

WebsiteLinkedInAll Job Openings

11 - 50 employees

🎯 Recruiter

🏥 Healthcare

Recruitment • Healthcare

Mercier Consultancy MD is a recruitment agency specializing in medical and healthcare roles across Europe. Mercier Consultancy Medical positions itself as a leading recruiter for medical jobs, connecting hospitals, clinics, and other healthcare employers with physicians and clinical staff. The company focuses on sourcing and placing medical professionals to meet the staffing needs of European healthcare providers.

📋 Description

• Provide high-quality technical support to telecommunications clients via phone, email, and chat • Troubleshoot complex network and connectivity issues • Maintain comprehensive knowledge of the latest telecommunications products and digital services • Ensure customer satisfaction through professional, empathetic, and efficient communication in Spanish • Document customer interactions accurately within the internal CRM system • Collaborate with cross-functional teams to resolve recurring service challenges • Identify opportunities to provide value-added solutions and enhance telecommunications service delivery

🎯 Requirements

• Native or fluent Spanish (spoken and written) • Valid EU passport (mandatory) • Strong interest in the telecommunications industry and emerging technologies • Previous experience in a customer-facing or technical support role is considered a strong asset • Professional proficiency in English to facilitate internal team communication • Ability to thrive in a remote work environment while based in Greece

🏖️ Benefits

• Competitive Monthly Salary • Two Extra Salaries Per Year (13th and 14th salary bonus) • Fully Paid Training programs • Comprehensive Health Insurance coverage • Fully Paid Relocation Package (flight, transfer, hotel) • Monthly Performance Bonus linked to service quality • Career development and networking opportunities