Insurance Services Representative II

🔥 6 minutes ago

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Logo of Mercy

Mercy

10,000+ employees

Founded 1886

🤝 Non-profit

🧘 Wellness

💰 Grant on 2025-05

Non-profit • Wellness

Mercy is a large, community-focused nonprofit health system that operates hospitals, clinics, urgent and convenient care centers, and telehealth services. It offers patient-facing services including appointment scheduling, billing and payment options, provider directories, patient portals, multilingual support, community health education, and care coordination, with a mission-driven focus on improving health and wellness across the communities it serves.

📋 Description

• Responsible for collection and resolution of outstanding insurance receivables • Communicate effectively while accurately and efficiently handling high claim volume • Display quality and productive work habits • Serve as a resource for both management and level I co-workers

🎯 Requirements

• HS Degree or Equivalent • 1 year revenue cycle or meets position specific duties and responsibilities • EPIC Resolute Hospital Billing or Ambulatory experience • Basic communication and customer service skills • Basic Microsoft Excel and Word knowledge • Basic Computer and keyboarding skills • Prior Revenue Cycle - Healthcare billing or insurance • Intermediate Computer and keyboarding skills • Intermediate Microsoft Excel and Word knowledge • Intermediate communication and customer service skills

🏖️ Benefits

• medical, dental, and vision coverage • paid time off • tuition support • matched retirement plans for team members working 32+ hours per pay period

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