Responsible AI Program Lead

🔥 13 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🤖 Artificial Intelligence

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Mercy

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1886

🤝 Non-profit

🧘 Wellness

💰 Grant on 2025-05

Non-profit • Wellness

Mercy is a large, community-focused nonprofit health system that operates hospitals, clinics, urgent and convenient care centers, and telehealth services. It offers patient-facing services including appointment scheduling, billing and payment options, provider directories, patient portals, multilingual support, community health education, and care coordination, with a mission-driven focus on improving health and wellness across the communities it serves.

📋 Description

• Support the development, maintenance, and operational execution of Responsible AI standards, procedures, frameworks, and review processes • Coordinate Responsible AI intake workflows, including documentation gathering, risk assessments, scheduling, and stakeholder follow-through • Assist in preparing governance materials such as agendas, decision logs, model documentation, review packets, and compliance reports • Monitor adherence to governance processes and escalate gaps to the Program Director as needed • Support the creation, organization, and continuous maintenance of the Responsible AI Knowledge Hub, repositories, and shared assets • Draft program artifacts, templates, visualizations, guidance documents, and training materials • Ensure version control and consistent application of Mercy’s taxonomy, metadata, and documentation requirements • Facilitate cross-functional communication between clinical, data science, operations, IT, compliance, legal, cybersecurity, and vendor partners • Help coordinate workgroups, AI Community of Practice sessions, and CoE activities, including logistics, follow-up tasks, and documentation • Manage stakeholder inquiries related to the Responsible AI process and ensure timely routing and response • Assist with initial risk screening of AI solutions using Mercy’s AI risk categorization tools, CHAI-aligned frameworks, and industry best practices • Help identify key ethical, operational, data quality, workflow, and change-management considerations for each use case • Support the Program Director in evaluating vendors and emerging AI tools for responsible technology alignment • Prepare drafts of dashboards, summaries, insights, and reporting for Mercy leadership, the Mercy Council on AI, and the Data Governance Council • Assist in tracking program KPIs, compliance progress, and adoption trends across domains • Help maintain audit-ready documentation for internal and external assurance requirements • Support AI readiness projects, maturity assessments, workflow documentation, and implementation planning • Assist with research on regulatory developments, national frameworks, and industry best practices • Help operationalize Mercy’s responsibilities within emerging national or local AI assurance collaborations

🎯 Requirements

• Bachelor’s degree in a relevant field (e.g., Data Science, Informatics, Healthcare Administration, Public Health, Computer Science, Information Systems, Ethics, or related discipline) • 2-3 years of experience in program management, technology governance, compliance, healthcare operations, analytics, or related functions

🏖️ Benefits

• medical, dental, and vision coverage • paid time off • tuition support • matched retirement plans for team members working 32+ hours per pay period