Patient Financial Services Follow Up

Job not on LinkedIn

🕒 May 18

🧀 Wisconsin – Remote

🧀 Wisconsin – Remote

💵 $17 - $26 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💸 Financial Planning and Analysis (FP&A)

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Mercyhealth Wisconsin and Illinois

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1889

⚕️ Healthcare Insurance

📚 Education

Healthcare Insurance • Education

Mercyhealth Wisconsin and Illinois is a regional integrated health system providing hospitals, outpatient clinics, urgent care, specialty care (cardiology, oncology, orthopedics, neurosurgery, etc. ), pharmacies, home health and hospice services across northern Illinois and southern Wisconsin. It operates MercyCare Health Plans (commercial health insurance), offers graduate medical education and fellowship/residency programs, runs a foundation and community health initiatives, and provides patient-facing resources such as MyChart, online scheduling, and wellness programs.

📋 Description

• Verifies claims are received by the payer • Follows up to obtain payment via phone calls, portal or website use • Reviews claim adjustment reason codes or explanations of benefits for appropriate follow-up • Evaluates next steps after denial review • Drafts an appeal or complete reconsideration forms based on payer requirements • Obtains and sends medical records when needed • Calls patients or payers directly to resolve account balances • Identifies trends with payor rejections or denials • Uses computer systems/technology to locate claims information • Maintains compliance with patient financial services policies • Researches accounts at a higher level that are denied for No Authorization • Reports equipment malfunctions and supply needs

🎯 Requirements

• High school diploma or equivalent • Microsoft Excel required • Healthcare billing experience preferred • Basic understanding of working in multiple software applications at the same time • Basic business writing skills • Ability to work with others to impact change

🏖️ Benefits

• Medical, Dental, Vision • Life & Disability Insurance • FSA/HSA Options • Generous, accruing paid time off • Paid Parental and caregiver leave • Career advancement and educational opportunities • Tuition and certification reimbursement • Certification Reimbursement • Well-being Programs • Employee Discounts • On-Demand Pay • Financial Education • Annual recognition/awards events • Partner appreciation days • Family entertainment/attractions discount • Community service/improvement opportunities