VP, Account Management

🔥 22 minutes ago

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MERGE

501 - 1000 employees

Marketing • Technology • Healthcare

MERGE is a company that merges storytelling and technology to promote health, wealth, and happiness across the globe. By combining creative strategies, technology innovation, and performance marketing, MERGE creates emotional connections and leverages technology to drive sustainable growth. The company works with clients in various sectors, including healthcare, financial technology, and consumer services. Known for their long-lasting partnerships, MERGE utilizes a diverse talent pool to deliver creative, technological, and data-driven solutions to achieve tangible results for their clients.

📋 Description

• Lead growth efforts within some of the agency’s highest priority accounts, with responsibility for revenue generation and net new client relationships • Act as a senior solution-oriented leader that thrives on developing lasting relationships between the client and agency teams • Position teams to effectively introduce new digital solutions to changing market conditions • Inspire team members to develop innovative, effective and intelligent solutions to client problems • Navigate enterprise level organizations to identify relevant stakeholders to both deepen and widen agency relationships and opportunities • Lead organic growth initiatives and opportunities, financial and otherwise on a defined client or client portfolio, while delivering real results for clients and meeting/exceeding agency revenue goals • Create strong client partnerships including high quality of work, strong business-driving results, service excellence, and proactive ideation • Manage a successful, integrated team through high-level strategic engagement Core strategy; a business builder; market and client expert • Oversee the financial health of the relationships to hit forecasting numbers • Act as a trusted client advisor who consults with them on strategy, ideas, trends, and thought leadership

🎯 Requirements

• 12-14 years of related experience • 7-10 years of Client Management experience preferred, including proven strategic thought leadership bringing forward digital business solutions • Bachelor’s degree preferred, or equivalent work experience • Category expertise and multi-channel experience with platforms (Adobe) and digital expertise • Ability to evaluate contemporary marketing and customer experience programs across categories and consumer segments • Willingness to roll up your sleeves to be a constant leader in a highly collaborative environment and to develop and execute business-building strategies • Superior client management and relationship skills, especially as it relates to expanding business with existing clients • Emphasis on building relationships across departments, from marketing to technology to product and sales • Superior professional communication and presentation skills • Commitment to the client, attention to detail, and strong problem-solving ability • Expert understanding of client management principles, relationship development and organization, business acumen, and delegation skills • Excellent knowledge of agency capabilities/service offerings, and ability to identify opportunities for growth based on client goals • Understand the client's business at the highest level in order to be a champion, and help bring forth proactive ideas for the client that transform their business • Function and successfully manage, within a demanding and stressful environment • Expert negotiator, whether for contracts or conflict or anything in between

🏖️ Benefits

• Medical • Dental • Vision • Life Insurance • 401K • Lifestyle Spending Account • Employer Paid Life & Disability Insurance • Flexible Time off & Holidays

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