Associate Manager, Sales Account Management

🕒 May 19

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Mesa Laboratories, Inc.

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1982

Life Sciences • Healthcare • Industrial

Mesa Laboratories, Inc. is a manufacturer and service provider of precision monitoring, measurement, and quality-control solutions for regulated and industrial environments. The company makes biological and chemical sterilization indicators, data loggers and continuous monitoring systems, ambient air samplers, gas and air flow calibration instruments, dialysis meters, torque testers, and offers contract laboratory testing, calibration, validation, and repair services. Mesa serves customers in life sciences and healthcare (supporting sterile processing, environmental monitoring and regulatory compliance) and provides industrial metrology and calibration solutions to ensure process control and traceability.

📋 Description

• Support the coaching and development of Regional Sales Managers to strengthen selling skills, product knowledge, and account management capabilities • Reinforce performance expectations and assist in monitoring progress toward revenue and activity goals • Participate in onboarding, training, and mentoring of new or developing team members • Conduct regular check-ins and provide day-to-day guidance and feedback to support performance improvement • Assist in the execution of established sales strategies, account plans, and sales campaigns • Support pipeline development, opportunity management, and forecast accuracy within assigned accounts or segments • Review sales activities and results to identify trends, risks, and improvement opportunities • Ensure consistent use of the company’s sales process, tools, and CRM system • Maintain relationships with assigned customers and support Regional Sales Managers in managing key accounts • Assist with customer meetings, presentations, and follow-ups as needed • Support negotiation and closing activities for routine to moderately complex deals • Escalate customer issues appropriately and assist in coordinating resolutions • Coordinate with marketing, product management, and customer support teams to ensure sales efforts are aligned and supported • Share customer feedback and market observations with leadership and cross-functional partners • Support the execution of promotions, product launches, and customer initiatives • Assist with tracking sales metrics, pipeline activity, and forecast inputs • Prepare reports and summaries for review by the Sales Account Management Manager • Ensure adherence to company policies, compliance standards, and ethical sales practices

🎯 Requirements

• Bachelor’s degree in Business, Sales, Marketing, Life Sciences, or a related field required • 3–5 years of experience in sales or account management • Preference given to sales experience in highly technical fields such as medical device • 1-2 years of experience mentoring, training, or in project management • Solid understanding of sales principles, account management, and pipeline management • Developing people leadership skills with the ability to coach and influence without full managerial authority • Strong communication, presentation, and relationship-building skills • Ability to analyze sales data and activity metrics to support informed decision-making • Proficiency with CRM tools (e.g., Salesforce) and Microsoft Office Suite • Organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment

🏖️ Benefits

• Eligible for benefits the first day of the month after you start • Tiered Medical, Dental and Vision Insurance options • Health savings (HSA), healthcare & dependent care flexible spending (FSA) accounts • Company paid short term and long-term disability (unless covered by a state disability plan) • Company paid life insurance and AD&D • Flexible Time Off Policy • Paid sick leave of 48 hours per calendar year • Eligible employees may receive four (4) weeks paid Care Giver leave after 1 year of service or in accordance with state leave laws • 401(k) plan that provides a 4% Safe Harbor company match on a 4% employee contribution that begins on Day 1 • Employee Wellness and Financial Assistance Resources through Cigna and NY Life • Nine (9) paid company holidays per year