VIP Relationship Manager

Job not on LinkedIn

🔥 2 minutes ago

⛩ Asia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

🗣️🇨🇳 Chinese Required

Apply Now
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Logo of MetaMask

MetaMask

51 - 200 employees

Founded 2016

₿ Crypto

🌐 Web 3

💳 Fintech

Crypto • Web 3 • Fintech

MetaMask is a leading self-custodial crypto wallet that serves as a gateway to blockchain applications. Available as a browser extension and mobile app, it enables users to track and manage their web3 assets securely and conveniently. With features such as buying, selling, staking, and bridging crypto tokens, MetaMask empowers over 100 million users worldwide to control their digital assets and interact on the decentralized web with privacy and security.

📋 Description

• Find, recruit, onboard and retain VIP traders and high-net-worth individuals across Mainland China/Hong Kong, Taiwan, and Singapore • Build relationships with Mandarin-speaking traders, HNWIs and community networks through industry networks, referrals, events and inbound interest • Negotiate and agree VIP terms within MetaMask's programme guidelines • Act as each VIP's main point of contact and involve Support, Product, Marketing and leadership when needed • Host and join VIP gatherings across Greater China and the wider region with the Events team • Turn VIP conversations into insights on trading behaviour, competitor offers, market shifts and product gaps, and share them with Product • Adapt VIP materials and communications for a Chinese-speaking audience in line with Legal guidance • Track and report on pipeline, volume, fees and retention • Build a growing, active and engaged VIP community across Greater China • Drive strong retention and a healthy flow of referrals • Provide VIP feedback that shapes Product development • Handle relationships in full compliance with company policies

🎯 Requirements

• Experience in VIP, account management or business development in crypto, exchanges, brokerages or fintech • A credible network among high volume Mandarin speaking traders, HNWIs or communities, or a track record of building one • Native Mandarin and strong professional English; Cantonese is a plus • Good understanding of regional market dynamics and how traders and HNWIs compare offerings • Comfort working towards volume, fee and deposit targets • Solid knowledge of on-chain trading and DeFi • Sound judgement on local regulation and comfort working with Legal guidance • Applicants may be required to submit to background and identity verification checks • Applications cannot be considered from candidates based in France, Italy, or Germany

🏖️ Benefits

• Remote-first, global team • Remote-friendly start-up environment • Equal opportunity employment • Background and identity verification checks as part of employment

Apply Now

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