Field Service Engineer

πŸ•’ July 1

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Logo of MGC Diagnostics

MGC Diagnostics

201 - 500 employees

Founded 1977

πŸ₯ Healthcare

πŸ”§ Hardware

🀝 B2B

Healthcare β€’ Hardware β€’ B2B

MGC Diagnostics is a global leader in noninvasive cardiorespiratory diagnostic systems. Headquartered in Saint Paul, Minnesota, the company partners with hospitals, clinics and researchers to provide accurate, reliable insights into lung and metabolic function. Its specialties include COPD and asthma diagnostics, pulmonary function testing, indirect calorimetry, gas exchange measurement, cardiorespiratory diagnostic products and seminars, centralized respiratory clinical trial services, and health information exchange support. MGC emphasizes precision hardware, long-term support and collaboration with clinical and research partners to improve respiratory care.

πŸ“‹ Description

β€’ Provide technical support and service for all MedGraphics' Systems as well as new products and product revisions by providing on-site remedial service, preventative maintenance, product installation, product recertification and upgrades. β€’ Interface with Field Service Support Team, and Field Service Manager to provide prompt courteous, and effective service support to MGC Diagnostics customer base. β€’ Complete documentation of service call and transfer reports to MGC Diagnostics Field Service Support Center. β€’ Relay updates regarding customer database changes regarding equipment, operators, location, or accounting information. β€’ Provide service, and sales management with timely written reports on recommendations, progress and concerns. β€’ Communicates effectively with service team and dispatch to ensure travel schedule is effective, efficient, and customers are satisfied.

🎯 Requirements

β€’ BSEE or Bio-med degree or minimum 2-year degree in electronics or related field with a minimum of 2 years field service experience servicing medical equipment. β€’ Excellent communication skills. β€’ Ability to interact positively under all situations. β€’ Trouble shooting and problem-solving abilities. β€’ High computer efficiency. β€’ Must be located in the Sacramento, San Francisco and or San Jose, Modesto or Stockton area.

πŸ–οΈ Benefits

β€’ This position has no supervisory responsibilities.

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