IT Technician

Job not on LinkedIn

🔥 21 hours ago

🐊 Florida, Virginia – Remote

🐊 Florida – Remote ⚔️ Virginia – Remote

💵 $60k - $65k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 IT Support

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

MicroTech

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2004

💼 Consulting

📦 Logistics

🏛️ Government

Consulting • Logistics • Government

MicroTech is a leading solutions provider specializing in technology integration, telecom and cloud services, and financial solutions for public sector agencies and commercial enterprises. Founded in 2004, MicroTech is committed to delivering cost-effective and reliable solutions that enhance productivity and reduce costs, while maintaining a strong focus on quality and continual improvement. The company is also recognized for its partnerships and comprehensive support, catering to federal, state, and local government contracts.

📋 Description

• Provide technical support for hardware, software, Microsoft 365, networking, and account-related issues. • Troubleshoot and resolve incidents involving Windows workstations, laptops, printers, mobile devices, business applications, and network connectivity. • Respond to support requests in a timely manner while documenting issues, resolutions, and customer interactions. • Escalate complex technical issues to senior IT staff when appropriate. • Create, modify, disable, and maintain user accounts, groups, permissions, and access assignments within Microsoft Entra ID, Microsoft 365, and Active Directory. • Assist with administration of Microsoft 365 services including Exchange Online, Teams, SharePoint, OneDrive, and related administrative portals. • Support a hybrid identity environment consisting of on-premises Active Directory and Microsoft Entra ID synchronization. • Assist with employee onboarding and offboarding activities, including account provisioning, equipment deployment, and access management. • Configure, deploy, maintain, and troubleshoot laptops, desktops, peripherals, and mobile devices. • Support Microsoft Intune or equivalent endpoint management platforms for device enrollment, software deployment, compliance, and policy management. • Monitor system health, service availability, security alerts, and infrastructure performance. • Maintain accurate documentation of system configurations, procedures, troubleshooting guides, and inventory records.

🎯 Requirements

• Associate degree in Information Technology, Computer Science, Information Systems, Cybersecurity, or a related field; equivalent professional experience may be considered. • Approximately 3–5 years of experience providing technical support, help desk services, or systems administration within a corporate, government, or professional IT environment. • Experience supporting Microsoft Windows operating systems and Microsoft 365 services. • Experience working with Microsoft Entra ID, Active Directory, and hybrid identity environments. • Experience supporting Microsoft Azure or Azure Government environments. • Strong troubleshooting, organizational, documentation, and customer service skills. • Ability to manage multiple priorities while maintaining a high level of professionalism and attention to detail.

🏖️ Benefits

• Insurance (medical, dental vision) • Paid Leave (15 days per year for those with less than three years of service, 20 days off for those with more than three years of service) • 401k Plan with Employer Matching Contribution • 11 Company-Paid Holidays • Tuition Assistance • Voluntary Benefit Programs • Corporate Discounts