Community Programs Coordinator

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Million Dollar Sellers

1 - 10 employees

🛍️ eCommerce

🤝 B2B

eCommerce • B2B

Million Dollar Sellers is an exclusive community designed for accomplished e-commerce entrepreneurs, specifically those who have generated over $1 million in revenue. The organization provides a space for vetted Amazon sellers, e-commerce founders, and CEOs to network, learn, and grow their businesses. With over 650 community members and chapters worldwide, MDS offers a variety of events, including virtual calls, member-exclusive events, annual summits, and chapter meetups, ensuring plenty of opportunities for members to connect and gain insights. The community focuses on advanced resources and networking opportunities to help established sellers scale their businesses and includes member benefits like access to a vast collection of digital content, accountability squads, and one-on-one member connections.

📋 Description

• Own and execute specific Community programs end-to-end, ensuring members have a consistent, high-quality experience from launch through ongoing participation. • Coordinate logistics, communications, participation, follow-up, and reporting for the programs you manage. • Monitor program performance and recommend improvements based on member feedback and participation trends. • Launch and facilitate new MDS Squads through their first 3-6 meetings, establishing the structure and momentum needed for long-term success. • Support Squad members, troubleshoot challenges, and identify opportunities to strengthen participation and accountability. • Develop future Squad moderators who can sustain group momentum independently. • Build relationships with members and connect them to relevant programs, events, introductions, and opportunities within MDS. • Execute targeted outreach and follow-up campaigns to increase participation, support engagement initiatives, and help members get more value from their membership. • Identify members who may benefit from additional support and escalate important opportunities or concerns to the Community Manager. • Gather member feedback and surface meaningful insights, trends, and opportunities to the Community team. • Track engagement outcomes and maintain accurate records of outreach, program participation, and member interactions. • Collaborate with Community and Operations teams to improve workflows, member experiences, and engagement initiatives over time.

🎯 Requirements

• Strong interpersonal and communication skills with the ability to build genuine trust quickly across a wide range of personalities, from introverted operators to high-energy founders, without ever feeling scripted or corporate. • Naturally proactive and self-directed with a proven ability to identify what needs attention and act on it without waiting for direction. You manage your own outreach cadence, track your own interactions, and follow through consistently. • Comfortable facilitating group dynamics and leading conversations in a way that creates real structure and accountability without feeling overly formal or transactional. • Strong intuition about people and community health including the ability to read early warning signs of disengagement, conflict, or group dysfunction and respond appropriately. • Organized and detail-oriented enough to manage multiple member relationships and Squad groups simultaneously without losing track of who needs what and when. • Entrepreneurial mindset and genuine comfort engaging with founders and operators as peers, not as a service provider. You hold your own in conversations with serious, successful people. • **Valid US Visa required. **This role involves occasional travel to US-based MDS events and gatherings. Candidates must hold a valid US Visa at the time of offer. • Experience in communities, masterminds, coaching groups, founder ecosystems, startups, or similar environments where you were responsible for engagement, relationships, or program execution.

🏖️ Benefits

• Global Work Flexibility: Our ‘office’ is wherever you are—work from home, a café, or while traveling, as long as you’re aligned with Eastern Time for core hours. • Outcome-Driven Work Culture: We prioritize results over rigid schedules. Manage your day your way, focusing on outcomes, not hours. • Autonomous Time Management: We trust you to balance work and personal life. We do not track time off; we take company-wide breaks at major holidays and have a monthly Friday off. • Unique Access to World-Class Founders: You will build genuine relationships with some of the most successful e-commerce entrepreneurs in the world as a natural and daily part of your work. • Exclusive Event Access: Attend and represent MDS at exclusive, high-profile events—gateways to new relationships and a global professional network. • Dynamic Community of Innovators: Work inside a world-class e-commerce community and be surrounded by driven, like-minded professionals who push each other to grow. • Continuous Professional Development: Grow your community management, facilitation, and retention skills within a fast-evolving organization that sets the standard for high-quality founder communities. • Impactful Work: The relationships you build and the outreach you run directly determine whether MDS members feel the community was worth joining—and whether they stay. That’s a meaningful responsibility.

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