Senior Salesforce Loyalty Cloud Solution Architect, SFMC

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Mindera

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2014

🤝 B2B

☁️ SaaS

B2B • Consulting • SaaS

Mindera is a software engineering and consulting firm that prioritizes building strong relationships with its clients and communities. The company focuses on delivering custom software solutions while fostering emotional connections with its partners through trust and support. Mindera collaborates with many established brands across various industries, offering B2B services that include technology consulting and education. Their expansion into international markets, like Australia, indicates their global presence and commitment. Mindera emphasizes a people-centric approach, aiming to be a true partner and extension of their clients' teams.

📋 Description

• Lead the architecture, design, and end-to-end implementation of Salesforce Loyalty Cloud solutions. • Design and configure loyalty programs, including membership management, tier structures, points accrual and redemption, rewards, vouchers, promotions, and partner management. • Design and implement personalized customer engagement journeys using Salesforce Marketing Cloud. • Architect integrations between Loyalty Cloud, Marketing Cloud, Sales Cloud, Service Cloud, Commerce Cloud, Data Cloud, and third-party applications. • Define scalable solution architecture, integration patterns, security, and governance. • Work closely with business stakeholders to understand requirements and translate them into technical solutions. • Lead technical workshops, solution design sessions, and architecture reviews. • Guide development teams, perform solution reviews, and ensure adherence to Salesforce best practices. • Support deployment planning, testing, production releases, and post-implementation optimization. • Stay up to date with Salesforce product enhancements and recommend best practices.

🎯 Requirements

• 8–15+ years of Salesforce platform experience. • Proven experience leading at least one end-to-end Salesforce Loyalty Cloud implementation. • Strong hands-on expertise with Salesforce Marketing Cloud (Journey Builder, Automation Studio, Contact Builder, Email Studio, and Data Extensions). • Experience integrating Loyalty Cloud with Salesforce Sales Cloud, Service Cloud, Commerce Cloud, and external platforms using REST/SOAP APIs. • Strong understanding of Salesforce architecture, integration patterns, and security best practices. • Experience with SQL, AMPscript, HTML/CSS, and JavaScript. • Excellent stakeholder management, communication, and leadership skills. • Experience working in Agile delivery environments. • Salesforce Application or System Architect Certification (preferred). • Salesforce Marketing Cloud Consultant Certification (preferred). • Salesforce Marketing Cloud Email Specialist Certification (preferred). • Salesforce Administrator or Platform App Builder Certification (preferred). • Salesforce Loyalty Management Certification/Accreditation (preferred). • Salesforce Data Cloud experience is a strong advantage.

🏖️ Benefits

• Fun, happy and politics-free work culture built on the principles of lean and self organisation; • Work with large scale systems powering global businesses; • Competitive salary and benefits.