Virtual Assistant, Bilingual – English, Spanish

Job not on LinkedIn

🕒 April 5

🗣️🇪🇸 Spanish Required

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Logo of MIRA

MIRA

11 - 50 employees

Founded 2016

🥽 AR/VR

🎮 Gaming

AR/VR • Blockchain • Gaming

MIRA is a forward-thinking company that specializes in creating immersive, multi-platform environments that bridge the gap between the real and virtual worlds. They are actively involved in the development of the metaverse through collaborations with notable partners, including LAMINA1 and Chanel, to enhance user experiences using blockchain technology, NFTs, and smart contracts. MIRA also focuses on cultural engagement by offering hyperrealistic representations of heritage sites and fostering community among creators and institutions.

📋 Description

• Receive inbound and make outbound calls to prospective and existing customers in English and Spanish to promote home inspection and pest control services. • Deliver compelling sales pitches to persuade customers to purchase services or upgrade to higher-value packages. • Explain service features and benefits clearly, addressing customer concerns and objections effectively. • Actively listen to customers to understand their needs and provide appropriate solutions. • Handle inbound inquiries regarding service costs, appointment availability, and general information in both English and Spanish. • Use scheduling software to book home inspections and pest control services efficiently. • Contact Realtors and clients to confirm property access, verify appointment details, and ensure smooth scheduling. • Utilize Google Maps to determine service areas and assess driving distances between appointments. • Obtain and record customer information, including contact details and service preferences. • Maintain and update customer databases with accurate and timely information. • Follow up with interested customers to secure sales or finalize appointments. • Handle rejection professionally and maintain a positive, results-driven attitude. • Support social media marketing and management efforts as needed.

🎯 Requirements

• Bilingual fluency in English and Spanish (both written and spoken). • Excellent communication skills: Clear, engaging, and persuasive verbal communication with minimal accent. • Strong sales ability: Confidence in making sales pitches, overcoming objections, and closing deals. • Customer service expertise: Patience, active listening, and problem-solving capabilities. • Organizational skills: Ability to manage schedules, update databases, and track customer interactions efficiently. • Resilience & motivation: Ability to handle rejections and stay goal-oriented. • Technical proficiency: Familiarity with Microsoft Office, Google Suite, and CRM or scheduling software. • Previous experience in real estate, home inspection, call center sales, or virtual assistance is a plus. • Familiarity with CRM software and sales tracking tools. • Ability to work in a target-driven sales environment.

🏖️ Benefits

• Permanent remote work. • Competitive salary and benefits package. • Opportunity to work in a diverse and inclusive environment. • Career growth and professional development opportunities. • Supportive and collaborative team culture.

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