MiracleFeet
11 - 50 employees
MiracleFeet increases access to proper treatment for children born with clubfoot in developing countries through partnerships with local healthcare providers. We envision a world in which all children born with clubfoot receive treatment, enabling them to live fully productive, active and healthy lives. MiracleFeet-supported partners deliver high quality clubfoot treatment within existing public health systems for all children in need. By providing organizational and financial support, we enable our partners to fully treat children born with clubfoot in developing countries for an average of $500 per child, transforming their lives forever.
Technical Program Officer, Clinical – Systems
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MiracleFeet
11 - 50 employees
MiracleFeet increases access to proper treatment for children born with clubfoot in developing countries through partnerships with local healthcare providers. We envision a world in which all children born with clubfoot receive treatment, enabling them to live fully productive, active and healthy lives. MiracleFeet-supported partners deliver high quality clubfoot treatment within existing public health systems for all children in need. By providing organizational and financial support, we enable our partners to fully treat children born with clubfoot in developing countries for an average of $500 per child, transforming their lives forever.
📋 Description
• Support partner organizations and treatment providers to strengthen clinical quality assurance systems across supported treatment sites through regular review and analysis of clinical KPIs and performance data • Identify treatment quality gaps and work with partners to design targeted improvement strategies at country level • Monitor implementation of clinical quality improvement standards and track progress against performance indicators • Support clinical case reviews, peer-learning exchanges, and continuous learning initiatives among providers • Contribute to strengthening clinical data systems and ensuring data-informed decision-making • Engage with Medical Champions and technical advisory groups to promote adherence to the Ponseti treatment standards and best practices • Support the development and dissemination of clinical guidance, tools and quality improvement resources • Support routine review of treatment quality indicators, identify performance gaps, and work with providers and partners to implement corrective actions and quality improvement plans • Conduct detailed reviews of clinical performance data and treatment outcomes to identify trends, root causes of quality concerns, and opportunities for continuous improvement • Support effective adoption and utilization of digital health and program management systems across partner organizations • Monitor and validate data in platforms (e.g., CommCare, Salesforce), ensuring completeness, accuracy, and timeliness • Track system usage and follow up with partners to improve engagement and compliance • Promote data use through dashboards, performance reviews and reporting to strengthen program and clinical outcomes • Generate analysis and insights to support quality improvement, operational planning, and program performance management • Support reporting needs across partners, ministries of health, and internal stakeholders • Conduct routine data quality reviews and validation exercises to identify discrepancies, strengthen data integrity, and improve confidence in clinical and program performance reporting • Work with treatment providers and implementing partners to establish systems for ongoing data verification, correction, and continuous data quality improvement • Develop and deliver training on both clinical practices and digital tools (e.g., CAST, Salesforce, data use) • Strengthen the capacity of partner organizations to independently deliver training, mentorship, and supportive supervision • Support onboarding of new treatment centers and healthcare providers • Coordinate and support clinical mentorship and technical training initiatives • Strengthen local trainer networks and contribute to long-term workforce development strategies • Maintain and improve standardized training curricula and learning materials • Provide ongoing mentorship and supportive supervision to treatment providers and trainers to strengthen clinical competence, adherence to Ponseti standards, and effective use of digital systems • Support providers to interpret and use clinical and program data to improve service delivery, treatment outcomes, and program performance • Provide technical guidance to partners on the use of clinical and digital systems • Provide front-line technical support, troubleshoot issues, and escalate complex system challenges • Manage and track support requests through a ticketing system (e.g., Jira) • Support procurement, distribution, and management of devices used in program delivery • Contribute to the development of user guides, job aids, and technical support resources • Document lessons learned, best practices, and program outcomes for internal and external audiences • Contribute to research, case studies, presentations, learning products, and technical publications • Participate in product development cycles and recommend system enhancements • Represent the organization in technical forums, trainings, and conferences as appropriate while promoting partner visibility and leadership • Build strong relationships with MiracleFeet’s global Technical, Monitoring & Evaluation, and Digital Systems teams to facilitate learning, knowledge exchange, and adoption of best practices across countries • Support collaboration with implementing partners, Medical Champions, healthcare providers, and relevant technical stakeholders to strengthen clinical quality, data quality, and program performance • Provide technical assistance and support to partners across both clinical and digital domains • Facilitate cross-team collaboration between clinical, program, and product teams
🎯 Requirements
• Bachelor’s degree or higher in Medicine (MBBS), Physiotherapy, Occupational Therapy, Rehabilitation Sciences, Orthotics & Prosthetics, or another relevant clinical discipline required • Additional training or experience in Public Health, Health Systems Strengthening, Quality Improvement, Digital Health, or Program Management strongly preferred • Formal Ponseti training and experience providing or supporting clubfoot treatment strongly preferred • Minimum of 5-7 years of progressively responsible experience across clinical practice, public health programs, health systems strengthening, quality improvement, rehabilitation services, digital health, or international development • Experience in clinical service delivery, program implementation, data systems, monitoring and evaluation, or digital health platforms • Experience supporting rehabilitation, orthopedic, disability inclusion, assistive technology, maternal and child health, or child health programs • Experience working with teaching hospitals, orthopedic hospitals, rehabilitation centers, tertiary healthcare facilities, or similar clinical settings • Experience working across multiple states in Nigeria and collaborating with diverse stakeholders, including global or cross-cultural teams • Fluency in English required; additional local or international languages are an asset • Ability to travel domestically within Nigeria and internationally up to 25–30% of the time
🏖️ Benefits
• paid time off including up to national holidays applicable to Nigeria • travel insurance for approved work-related global travel • contract basis and fully remote work arrangement based in Nigeria
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