Amazon Connect Integration Consultant

🕒 May 13

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Miratech

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1989

💰 Private Equity Round on 2022-04

Miratech helps visionaries to change the world. We are a global IT services and consulting company that brings together global enterprise innovation and start-up innovation. Today we support digital transformation for the largest enterprises on the planet.

📋 Description

• Develop and maintain RESTful APIs to support frontend and backend integrations • Build and manage Python-based AWS Lambda functions for serverless workflows • Configure and maintain Amazon Connect contact flows, routing logic, and queue behavior • Design and optimize DynamoDB schemas, indexes, and scalable data models • Work with AWS services such as Lambda, API Gateway, S3, DynamoDB, IAM, and CloudWatch • Collaborate with UI teams to enable seamless integration between frontend applications and backend systems • Manage infrastructure using Terraform and Infrastructure-as-Code practices • Support scalable cloud-native architectures and event-driven systems • Partner with Amazon Professional Services and internal engineering teams on key initiatives • Troubleshoot production issues and support deployments when required

🎯 Requirements

• 3+ years experience in Amazon Connect and contact flow configuration • Hands-on expertise in Python, especially AWS Lambda development • Solid understanding of DynamoDB including schema design, indexing, and scaling strategies • Experience building and consuming RESTful APIs • Experience with AWS services such as API Gateway, S3, IAM, CloudWatch • Proficiency with Terraform for infrastructure management • Understanding of event-driven and microservices-based architectures • Strong communication and cross-functional collaboration skills

🏖️ Benefits

• Health insurance • Language courses • Relocation program • Professional development opportunities • Certification programs • Mentorship and talent investment programs • Internal mobility and internship opportunities