Integration Engineer, Amazon Connect REST API

🕒 May 21

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Miratech

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1989

💰 Private Equity Round on 2022-04

Miratech helps visionaries to change the world. We are a global IT services and consulting company that brings together global enterprise innovation and start-up innovation. Today we support digital transformation for the largest enterprises on the planet.

📋 Description

• Develop and maintain RESTful APIs to support frontend and backend integrations • Build and manage Python-based AWS Lambda functions for serverless workflows • Configure and maintain Amazon Connect contact flows, routing logic, and queue behavior • Design and optimize DynamoDB schemas, indexes, and scalable data models • Work with AWS services such as Lambda, API Gateway, S3, DynamoDB, IAM, and CloudWatch • Collaborate with UI teams to enable seamless integration between frontend applications and backend systems • Manage infrastructure using Terraform and Infrastructure-as-Code practices • Support scalable cloud-native architectures and event-driven systems • Partner with Amazon Professional Services and internal engineering teams on key initiatives • Troubleshoot production issues and support deployments when required

🎯 Requirements

• 5+ years experience in AWS cloud development and serverless architectures • Hands-on expertise in Python, especially AWS Lambda development • Experience with Amazon Connect and contact flow configuration • Solid understanding of DynamoDB including schema design, indexing, and scaling strategies • Experience building and consuming RESTful APIs • Experience with AWS services such as API Gateway, S3, IAM, CloudWatch, and DynamoDB • Proficiency with Terraform for infrastructure management • Understanding of event-driven and microservices-based architectures • Strong communication and cross-functional collaboration skills • Nice to Have • Experience in contact center or telephony domain • Understanding of IVR systems, call routing, or SIP concepts • AWS certifications (Associate or Professional level) • Experience with CloudFormation/CDK and migration to Terraform • Exposure to IBM ODM integrations • Experience supporting production AWS environment.

🏖️ Benefits

• Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. • Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. • Work From Anywhere Culture: make the most of the flexibility that comes with remote work. • Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. • Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. • Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. • Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.