User Acceptance Tester, UAT - Contact Management, Authentication

🕒 August 10

🇮🇳 India – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🔧 QA Engineer (Quality Assurance)

👻 Ghost score 34%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Miratech

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1989

🤝 B2B

💼 Consulting

☁️ SaaS

💰 Private Equity Round on 2022-04

B2B • Consulting • SaaS

Miratech is a global IT services and consulting company dedicated to helping visionaries change the world. Specializing in outsourcing, software development, and professional services, Miratech supports digital transformation for some of the largest enterprises worldwide. By combining enterprise and start-up innovation, Miratech remains at the forefront of technology while maintaining agility and a culture of relentless performance that has led to high engagement success since its founding in 1989.

📋 Description

• Execute User Acceptance Testing (UAT) for enhancements and releases supporting contact management and customer authentication capabilities • Review business requirements, user stories, acceptance criteria, and functional designs to develop test scenarios and test cases • Validate end-to-end business processes across multiple applications and platforms • Identify, document, prioritize, and track defects through resolution using defect management tools • Partner with Product Managers, Business Analysts, Technology teams, and Operations to clarify requirements and resolve testing issues • Coordinate regression testing to ensure new functionality does not impact existing capabilities • Verify production readiness by confirming acceptance criteria before deployment • Support release activities, production validation, and post-implementation testing • Document test results, execution status, defects, and testing metrics • Participate in Agile ceremonies, including sprint planning, backlog refinement, sprint reviews, and retrospectives • Improve testing processes, documentation standards, and quality assurance practices • Advocate for end-user experience by validating usability, workflow efficiency, and operational readiness

🎯 Requirements

• Bachelor's degree in Business, Information Systems, Computer Science, or a related field, or equivalent work experience • 2–5 years of experience in User Acceptance Testing, Quality Assurance, Business Analysis, or a related role • Experience creating and executing manual test plans, test cases, and test scripts • Strong understanding of software development lifecycle (SDLC) and Agile delivery methodologies • Experience validating business requirements and ensuring solutions meet functional and operational needs • Familiarity with defect tracking and test management tools such as Jira, Azure DevOps, ALM, or similar platforms • Strong analytical, troubleshooting, and problem-solving skills • Excellent written and verbal communication skills • Ability to collaborate across technical and business teams • Ability to manage multiple testing efforts simultaneously while meeting project timelines • Experience testing customer servicing, contact management, CRM, or authentication platforms is a plus • Knowledge of MFA, SSO, identity verification, and access management is a plus • Experience testing APIs, integrations, and end-to-end workflows is a plus • Familiarity with contact center technologies and customer servicing applications is a plus • Experience supporting production releases and post-deployment validation is a plus • Knowledge of SQL or reporting tools is a plus • Experience in highly regulated or financial services environments is a plus • ISTQB, Certified Agile Tester (CAT), or similar testing certification is a plus

🏖️ Benefits

• Health insurance • Language courses • Relocation program • Remote work flexibility • Professional development opportunities • Certification programs • Mentorship and talent investment programs • Internal mobility opportunities • Internship opportunities • Collaboration on impactful projects for top global clients • Inclusive and supportive work environment • Open communication • Regular team-building company social events • Sustainable business practices focused on IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality