Legal Billing/Collections Specialist

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🕒 March 12

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MLG

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🤝 B2B

🚗 Transport

B2B • Transport

MLG is an Australian resources services company providing end-to-end mine site and supply chain solutions across Western Australia and the Northern Territory. It delivers civil and mining services, bulk haulage and site services, crushing and screening, construction aggregate supply, and joint venture/contract mining offerings to major mining companies. With over two decades of operation, a large fleet of heavy vehicles and a workforce of 1,500+, MLG focuses on operational delivery for B2B clients in the mining and civil infrastructure sectors.

📋 Description

• Review the firm’s timekeeping system daily to ensure entries are accurate, complete, and properly coded • Communicate with attorneys and staff to correct or clarify entries before billing deadlines • Generate, review, and revise pre‑bills in accordance with firm policies and attorney feedback • Prepare and finalize client invoices using legal billing software (e.g., Clio, Timeslips, LEAP) • Ensure invoices comply with client‑specific billing arrangements, including LEDES formats and e‑billing portal requirements • Deliver invoices promptly and track confirmation of receipt • Process client payments via credit card, ACH, check, and payment portals • Monitor trust and retainer balances; initiate replenishment requests and auto‑replenishment workflows • Maintain compliance with trust accounting rules and firm procedures • Track outstanding balances and follow up with clients in a professional, service‑oriented manner • Conduct soft collections and escalate delinquent accounts as needed • Support monthly financial reporting and assist with reconciliation tasks • Respond to client billing inquiries with clarity, professionalism, and discretion • Collaborate with attorneys, paralegals, and leadership to resolve billing discrepancies • Provide the firm with copies of all client‑provided and attorney‑drafted documents related to billing • Work with merchant service providers and credit card companies to resolve disputes or chargebacks • Prepare refund requests and process adjustments with Owner approval

🎯 Requirements

• 2+ years of LEGAL billing experience • Previous experience working remotely • Exceptional attention to detail, accuracy, and follow‑through • Strong grammar, proofreading, and business‑writing skills • Adept at managing multiple deadlines and prioritizing effectively in a fast‑paced environment • Strong at communicating clearly and professionally with clients, attorneys, and staff • General understanding of basic accounting principles, trust accounting concepts, and confidentiality standards • Highly organized, efficient, and comfortable working independently with minimal supervision • Proficient in legal billing software and digital timekeeping systems, Microsoft Office, especially Excel, and familiar with accounting tools.

🏖️ Benefits

• Remote work • Professional development and training opportunities • A supportive, collaborative, and inclusive firm culture