FOIA Legal Assistant

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🔥 0 minutes ago

🗣️🇪🇸 Spanish Required

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Logo of Moaddel Law Firm

Moaddel Law Firm

51 - 200 employees

👥 B2C

📋 Compliance

B2C • Compliance

Moaddel Law Firm is a Los Angeles-based immigration law firm that represents and defends members of the Latino community. For over 40 years the firm has provided bilingual, client-focused legal services including family petitions, green card/residence, citizenship and naturalization, deportation defense, U and VAWA visas, SIJS, and waivers. The firm emphasizes compassionate yet aggressive courtroom representation, confidential service in Spanish and English, and free case evaluations supported by a large team of experienced attorneys and staff.

📋 Description

• Conduct introductory calls with immigration clients and provide exceptional customer service • Coordinate and collect immigration-related information and supporting documents from clients • File and track FOIA requests with agencies including USCIS, EOIR, CBP, FBI, ICE, and OBIM • Review FOIA receipt numbers and monitor case progress • Schedule FOIA follow-up tasks every 30 days to track results and case status • Assemble FOIA packets and prepare files for attorney review • Maintain and update FOIA tracking spreadsheets and case records • Save and organize FOIA results within Clio and other internal systems • Coordinate communication between attorneys, legal assistants, and clients • Manage incoming calls, emails, text messages, and client inquiries • Schedule client appointments for signatures, fingerprints, and consultations • Draft case closure letters and client communications when required • Process modified retainers and service upgrades as needed • Maintain accurate case files and ensure compliance with firm procedures

🎯 Requirements

• Fully bilingual in English and Spanish • 2+ years of FOIA filing, FOIA review, or immigration legal assistant experience • Legal Education Background or interest • Strong understanding of FOIA processes and immigration-related documentation • Excellent customer service and client communication skills • Strong attention to detail and document accuracy • Ability to manage multiple priorities, deadlines, and case-related tasks simultaneously • Exceptional organizational and time management skills • Experience working with case management systems such as Clio or similar platforms preferred • Strong written and verbal communication skills • Capable of summarizing large volumes of information and documentation after review • Enjoys working independently while maintaining productivity in a remote environment • Problem-solving mindset with the ability to identify and escalate issues appropriately • Professionalism when handling confidential and sensitive client information • Ability to receive payments in USD via PayPal • A dependable laptop or desktop (8GB RAM minimum, Core i5 or higher) paired with a stable 10 Mbps connection to ensure smooth performance.

🏖️ Benefits

• Fully remote role based in LATAM • Fast-paced, metrics-driven environment

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