Senior Manager – HR Operations, Systems

🕒 Yesterday

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟠 Senior

👩‍👩‍👧‍👦 Human Resources (HR)

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Modern Family Law

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2004

👥 B2C

B2C

Modern Family Law is a forward-thinking, tech-savvy, and compassionate family law firm that helps individuals and families navigate divorce, custody, support, and related family-law matters. The firm emphasizes cost-effective, technology-driven services (including calculators, a Resource Center, and flexible billing/SimpleStart retainers), operates across multiple U. S. locations, and supports career development through LLP support and a post-bar clerk mentorship program.

📋 Description

• **Primary Areas of Responsibility** • **HR Systems & Technology** • · Provide leadership and operational oversight of existing People & Culture systems and technology that support the employee lifecycle. • · Ensure the effective utilization, governance, and continuous improvement of existing People & Culture systems and tools. • · Ensure employee data integrity, reporting accuracy, and system governance. • · Partner with internal stakeholders to improve operational workflows and maximize the effective use of existing People & Culture systems and technology. • **Benefits Administration** • · Support annual Open Enrollment and ongoing benefits communications. • · Support the administration of employee benefit programs, ensuring accuracy, compliance, and a positive employee experience. • · Partner with the PEO to support the administration of employee benefit programs and resolve benefit-related issues. • **Compensation Support** • · Support compensation administration, salary changes, market benchmarking, and compensation reporting. • · Assist with compensation planning and annual compensation review processes. • · Maintain compensation data and reporting accuracy. • **Reporting & Analytics** • · Develop and maintain People & Culture reports, dashboards, and workforce metrics. • · Analyze operational trends and provide reporting to support business decisions. • · Ensure the accuracy and integrity of People & Culture data. • **Policies and Documentation** • · Design, draft, implement, and maintain People & Culture policies and standard operating procedures. • · Own and optimize People & Culture documentation, document-retention practices, and supporting infrastructure. • · Establish clear standards for process documentation, ownership, maintenance, and accessibility. • **HR Operations Compliance** • · Partner with the Director of People & Culture, the PEO, and other appropriate resources to support operational compliance with employment documentation, recordkeeping, and HR administrative requirements. • · Oversee personnel records, document retention, and compliance reporting. • · Support internal audits and operational compliance initiatives. • **Process Improvement** • · Develop, document, and continuously improve People & Culture processes and standard operating procedures. • · Identify opportunities to improve efficiency through process improvements, automation, and the effective use of existing technology. • · Promote consistency, standardization, and operational excellence across the People & Culture function. • **Onboarding & Offboarding** • · Provide leadership and operational oversight of the onboarding and offboarding function. • · Ensure onboarding and offboarding processes are timely, consistent, and well-coordinated across departments. • · Continuously evaluate and improve onboarding and offboarding workflows to support a positive employee lifecycle experience. • · Provide direction to the Onboarding & Offboarding Specialist on priorities, process standards, and service expectations. • **Workflow & Process Governance** • · Establish operational standards and workflow ownership across the People & Culture function. • · Oversee SharePoint organization, documentation, and process governance. • · Ensure consistency across People & Culture processes, operational standards, and workflow governance. • **Reporting Relationship** • **Reports To: Director of People & Culture** • **Direct Reports:****People Operations Specialist**Onboarding & Offboarding Specialist

🎯 Requirements

• **Required Qualifications** • - Bachelor’s degree or an equivalent combination of education and relevant professional experience. • - Seven or more years of progressive professional experience in operations, project or program management, business administration, human resources, systems implementation, consulting, or a related field. • - Demonstrated experience leading complex projects or operational initiatives from planning through implementation. • - Strong ability to evaluate existing processes, identify gaps, develop practical solutions, and establish clear workflows, ownership, and accountability. • - Experience developing and maintaining policies, procedures, project plans, process documentation, or standard operating procedures. • - Demonstrated ability to work across departments, manage competing priorities, and move projects forward in a fast-paced and evolving environment. • - Experience working with business systems, reporting tools, workflows, data, or technology-enabled processes. • - Strong judgment, organization, attention to detail, communication, and follow-through. • - Demonstrated ability to lead, influence, and provide direction to team members and cross-functional stakeholders. • - Demonstrated ability to quickly learn and effectively apply new systems, business practices, terminology, and operational requirements. • **Preferred Qualifications** • - Experience supporting Human Resources, People Operations, business operations, professional services, or another employee-focused operational function. • - Experience with HR systems, benefits administration, compensation processes, onboarding and offboarding, employee records, or workforce reporting. • - Experience supporting a remote, geographically dispersed, or multi-state workforce. • - Experience working with a Professional Employer Organization or third-party service providers. • - Experience implementing systems, improving workflows, introducing automation, or leading organizational change. • - Experience in a law firm, professional-services organization, or rapidly growing company. • - SHRM, HRCI, project-management, process-improvement, or systems-related certification.

🏖️ Benefits

• Benefits • - Health Care Plan (Medical, Dental & Vision) • - Retirement Plan (401k, IRA) • - Life Insurance (Basic, Voluntary & AD&D) • - Paid Time Off (Vacation, Sick & Public Holidays) • - Short Term & Long Term Disability • - Training & Development • - Work from Anywhere -- eligible after 6 months