Pre-sales Solutions Consultant

🕒 April 6

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ModMed

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🤝 B2B

☁️ SaaS

🤖 Artificial Intelligence

B2B • SaaS • Artificial Intelligence

ModMed is a healthcare technology company that provides specialty-specific electronic health record (EHR) software, practice management, revenue cycle management, analytics, and patient communication tools for medical practices. Their platform integrates AI-powered features—like ModMed Scribe—for clinical documentation, workflow automation, billing assistance, and patient engagement to help specialty physicians streamline operations and improve efficiency. ModMed focuses on serving specialty practices (dermatology, ophthalmology, gastroenterology, orthopedics, OBGYN, etc. ) with onboarding, support, and integrations (FHIR API, telehealth, payment processing).

📋 Description

• Partner with the ModMed Sales team by providing functional and clinical expertise to our prospects and clients as they evaluate our solutions for their practice. • Conduct clinical discovery sessions and workflow analysis to understand their unique challenges and practice objectives. • Compose and deliver superior onsite and remote product demonstrations of ModMed and partner software solutions to prospective customers. • The presentations must articulate the sales message, focus on value, differentiate ModMed, and leave a strong and positive impression with the audience, which will include clinical staff (Physicians, RNs, PAs, MAs, etc.) and other practice leaders. • Conduct onsite clinical workflow analysis and solutions demonstrations/presentations based on observations and understanding of best practices • Provide consistent post-sale support by accurately transferring knowledge to ModMed professional services, ensuring a smooth pre-sale-to-post-sale transition and an optimal client experience. • Assist in the completion of RFI/RFP/Security Questionnaires required to support the closure of net new opportunities. • Consistently build ModMed solution expertise by maintaining a growth mindset and proactive learning. • Appropriately leverage Sr. SE, Sr. SC, and Principal SC team members to accelerate learning of current financial solutions and planned financial product enhancements. • Demonstrate value and discuss the functionality of all ModMed's ancillary products such as Relatient, analytics, and Klara. • Assists with the development of educational and training materials (white papers, internal videos, etc) that will be consumed by all solutions engineers. • Additionally, assists the Sr. SE in the creation of and updates to client-facing Consensus videos for their assigned product(s). • Support one-to-many sales and marketing events, both on-site and remotely.

🎯 Requirements

• Requires up to 50% domestic travel • Bachelor’s degree preferred, with relevant experience considered in lieu of a degree. • 3 years of clinical experience as a Physician Assistant, Registered Nurse, Medical Assistant, Scribe, or other clinical specialist, and/or prior experience with ModMed EHR or competing solutions. • Pre-sales experience strongly preferred. • Experience conducting remote presentations (Google Meet, QuickTime, Reflector) • Extensive knowledge of medical practice operational and clinical workflows, along with a strong understanding of healthcare business processes. • Excellent written, verbal, presentation, and interpersonal skills. • Ability to multitask, prioritize, and manage time effectively in a fast-paced environment. • Active listener, adaptable, coachable, and a strong communicator at all levels of the organization. • Naturally curious, engaging, unafraid to ask questions, and passionate about continuous learning and improvement. • Thrive in a fast-paced, dynamic, virtual, and innovative environment.

🏖️ Benefits

• Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution • 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep. • Generous Paid Time Off and Paid Parental Leave programs • Company paid Life and Disability benefits • Flexible Spending Account, and Employee Assistance Programs • Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed • Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning • Global presence and in-person collaboration opportunities; dog-friendly HQ (US) • Hybrid office-based roles and remote availability for some roles • Weekly catered breakfast and lunch • treadmill workstations, Zen, and wellness rooms within our BRIC headquarters