ModSquad
Customer Support Outsourcing • Content Moderation • Artificial Intelligence
ModSquad is a company specializing in intelligent customer support and outsourcing solutions. They provide a wide range of services including multi-language customer support, technical support, and CRM tool integration. ModSquad excels in data security, safety, and compliance, offering advanced solutions such as their patent-pending Cubeless secure workplace platform. Alongside their human expertise, they incorporate artificial intelligence and automation to optimize services and exceed customer satisfaction goals. ModSquad is particularly focused on areas like content moderation, trust and safety, community management, and maintaining high customer satisfaction rates. Their areas of specialization include gaming, e-commerce, retail, technology, and crypto. They blend human expertise with cutting-edge technology to offer tailored solutions that enhance customer experiences and operational effectiveness.
Customer and Technical Support
Job not on LinkedIn
12 hours ago
🏈 Alabama – Remote
🗻 New Hampshire – Remote
+2 more states
⏱ Part Time
⚪️ Entry-level
📞 Support Engineer
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
ModSquad
Customer Support Outsourcing • Content Moderation • Artificial Intelligence
ModSquad is a company specializing in intelligent customer support and outsourcing solutions. They provide a wide range of services including multi-language customer support, technical support, and CRM tool integration. ModSquad excels in data security, safety, and compliance, offering advanced solutions such as their patent-pending Cubeless secure workplace platform. Alongside their human expertise, they incorporate artificial intelligence and automation to optimize services and exceed customer satisfaction goals. ModSquad is particularly focused on areas like content moderation, trust and safety, community management, and maintaining high customer satisfaction rates. Their areas of specialization include gaming, e-commerce, retail, technology, and crypto. They blend human expertise with cutting-edge technology to offer tailored solutions that enhance customer experiences and operational effectiveness.
📋 Description
• Monitor automated alerts • Escalate outages within 15 minutes • Provide reliable support during service disruptions
🎯 Requirements
• Strong technical knowledge • Call control skills • Ability to troubleshoot issues quickly • Effective communication through phones and emails • Stay calm under pressure
🏖️ Benefits
• Work remotely • Set your own schedule • Pick your projects • Work with the best brands on the planet alongside great people
Apply NowSimilar Jobs
July 4
Become a Technical Support Specialist at NoGigiddy; no degree or experience required.
July 4
Join NoGigiddy as a Technical Support Specialist, assisting users with technical issues remotely.