Engagement Moderator – French/English

Job not on LinkedIn

🔥 17 hours ago

🌐 France, Luxembourg, +3 more countries – Remote

🇫🇷 France – Remote 🇱🇺 Luxembourg – Remote 🇧🇪 Belgium – Remote 🇿🇦 South Africa – Remote 🇨🇭 Switzerland – Remote

⏱ Part Time

🟡 Mid-level

🟠 Senior

✨ French

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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ModSquad

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2007

🤖 Artificial Intelligence

Customer Support Outsourcing • Content Moderation • Artificial Intelligence

ModSquad is a company specializing in intelligent customer support and outsourcing solutions. They provide a wide range of services including multi-language customer support, technical support, and CRM tool integration. ModSquad excels in data security, safety, and compliance, offering advanced solutions such as their patent-pending Cubeless secure workplace platform. Alongside their human expertise, they incorporate artificial intelligence and automation to optimize services and exceed customer satisfaction goals. ModSquad is particularly focused on areas like content moderation, trust and safety, community management, and maintaining high customer satisfaction rates. Their areas of specialization include gaming, e-commerce, retail, technology, and crypto. They blend human expertise with cutting-edge technology to offer tailored solutions that enhance customer experiences and operational effectiveness.

📋 Description

• Begin orientation immediately • Support the client and help deliver an exceptional multi-platform experience for players • Assist and guide customers to the right answers • Solve customer concerns • Help customers understand and optimize the use of the client's products or services • Stay up to date with project changes and updates • Moderate Discord and social media platforms • Work independently with minimal supervision

🎯 Requirements

• Availability of at least 7 hours per week • Fluency in French and English • Prior Discord or social media moderation experience across multiple platforms • Ability to work independently with minimal supervision • Consistent reliability and accountability • Commitment to the project for at least 90 days • Windows 10 or Windows 11 (64-bit) • Intel Core i7-9700K or AMD Ryzen 7 3700X processor • 16 GB RAM • Nvidia GeForce GTX 2070 (8 GB), AMD Radeon RX 5700 XT (8 GB), or Intel Arc A580 (8 GB) graphics • DirectX Version 12 • Stable broadband internet connection • At least 100 GB of available storage space prior to game installation • Chromebook is not sufficient for ModSquad projects

🏖️ Benefits

• Flexible schedules • Work-from-home arrangement • Opportunity to work on client projects for top-tier brands • Remote company environment