Lead Salesforce Commerce Cloud, B2B

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Mollica IT

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Recruitment • B2B

Mollica IT is a São Paulo–based recruitment and selection agency specializing in sourcing and placing IT professionals for companies in Brazil and abroad. The firm positions itself as a hands-on recruitment partner, offering fast, accurate hiring solutions across a broad range of technical roles — from C-level and PMO to DevOps, cloud (Azure/AWS), ERP (SAP, Oracle), big data and data science, databases, infrastructure and telecom, cybersecurity, Salesforce, mobile and full‑stack development, QA/testing and commercial/business roles. Mollica IT emphasizes speed, quality, inclusive hiring and partnership-style service for corporate clients.

11 - 50 employees

Founded 2013

🎯 Recruiter

🤝 B2B

📋 Description

• Act as primary SPOC (Single Point of Contact), coordinating resources and managing priorities across teams; • Conduct service reviews, escalate issues, and ensure timely resolution for critical business processes; • Propose and implement process improvements to increase operational efficiency and governance; • Analyze KPIs and reporting metrics to identify trends and recommend corrective actions; • Collaborate with stakeholders to align technology solutions with business objectives and compliance standards; • Other routine responsibilities within the area.

🎯 Requirements

• Functional and/or development experience with Salesforce Commerce Cloud B2B; • Expertise in Salesforce configurations, including Workflows, Process Builder, Flows, Roles, Enterprise Territory Management, Security Controls, Reports, Dashboards, and Sharing Rules; • Experience in Administration, Configuration, and Implementation on the Salesforce platform; • Experience in Salesforce customization, security access controls, workflow approvals, data validation, and data utilities; • Expertise in SFDC development using: Apex language; Visualforce (pages, classes, controllers); Triggers; Indexes; Web Services; Components; Tabs; Apex Web Services; Custom Objects; Reports, Dashboards and Analytic Snapshots; Profiles, Role creation, Page Layouts, Org-Wide Defaults and Sharing Rules; • Experience with Sales Cloud, Field Service, CPQ, Ant Migration Tool, standard and custom controllers, Data Loader, Force.com, Eclipse IDE Plug-in, VS Code, Workflow-Approval, custom objects, custom tabs, email services, HTML, Web Services (REST and SOAP); • Experience debugging code for troubleshooting; • Bachelor’s degree (required); • Language: Advanced English for conversation (there will be an interview stage in English).

🏖️ Benefits

• Medical insurance for employees and dependents with national coverage (Bradesco or Unimed options); • Dental care with national coverage; • Meal voucher or food voucher (employee's choice); • Childcare assistance; • Life insurance for employees and dependents; • Gympass for employees and dependents; • EAP (Employee Assistance Program) with services including: financial assistance, legal assistance, social assistance, psychological support (24/7); • Discounts and special rates with universities (Mackenzie, SENAC, FIA, FIAP and BBS Business School) and language schools (CNA, Cultura Inglesa, Wizard, CCAA, Indeed); • Discounts on banking fees and special rates with Itaú and Bradesco; • Option for payroll-deductible loans, with repayment directly deducted from the employee's salary; • Reimbursement program for certain external certifications; • Training: the company offers remote and in-person training and development platforms covering soft skills, technologies and domains with more than 15,000 topics; • Length-of-service awards: the company rewards employees for commitment and loyalty during their time with the company (3, 5 and 10 years and every 5 years thereafter); • Employee referral bonus for new hires; • Fit4Life - program to encourage physical exercise for employees, with online functional training sessions; • International opportunities: depending on skills and business needs, you may apply for positions abroad (within and outside Latin America); • And others.