QA Analyst – Mid-Level/Senior

Job not on LinkedIn

🔥 14 minutes ago

🇧🇷 Brazil – Remote

⏰ Full Time

🟠 Senior

🔧 QA Engineer (Quality Assurance)

👻 Ghost score 17%

infoinfo

🗣️🇧🇷🇵🇹 Portuguese Required

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Logo of Mollica IT

Mollica IT

11 - 50 employees

Founded 2013

🎯 Recruiter

🤝 B2B

Recruitment • B2B

Mollica IT is a São Paulo–based recruitment and selection agency specializing in sourcing and placing IT professionals for companies in Brazil and abroad. The firm positions itself as a hands-on recruitment partner, offering fast, accurate hiring solutions across a broad range of technical roles — from C-level and PMO to DevOps, cloud (Azure/AWS), ERP (SAP, Oracle), big data and data science, databases, infrastructure and telecom, cybersecurity, Salesforce, mobile and full‑stack development, QA/testing and commercial/business roles. Mollica IT emphasizes speed, quality, inclusive hiring and partnership-style service for corporate clients.

📋 Description

• Define testing strategies, scenarios, test cases, traceability matrices, test data, and execution plans for Change Management solutions • Validate Standard, Normal, Emergency, and Expedited Change workflows • Test risk assessments, approvals, CAB processes, conflict detection, scheduling, notifications, SLAs, and closure controls • Perform system, integration, regression, security, migration, usability, and non-functional testing • Develop and maintain automated test coverage using the ServiceNow Automated Test Framework (ATF) • Log, track, and manage defects with reproducible evidence and clear documentation • Perform retesting, regression testing, and release validation activities • Collaborate with functional and technical teams during defect triage and resolution • Support the preparation and execution of User Acceptance Testing (UAT) • Perform smoke testing in production and post-deployment validation activities • Prepare test reports, quality metrics, and final approval documentation • Ensure solution quality and compliance with project requirements • Perform other routine activities related to the department

🎯 Requirements

• Solid experience in Software Testing and Quality Assurance • Experience testing ServiceNow solutions and ITSM processes • Strong knowledge of Change Management processes, including Standard, Normal, Emergency, and Expedited Changes • Experience with Test Planning, Test Case Design, and Test Execution • Experience with Regression Testing, Integration Testing, and UAT support • Knowledge of Data Migration Testing and Security Testing • Experience validating workflows, approvals, notifications, SLAs, and business rules • Experience with the ServiceNow Automated Test Framework (ATF) • Strong analytical skills and experience in defect management • Ability to collaborate with business users, developers, and stakeholders • Experience in Agile environments • Completed bachelor's degree required • Advanced or fluent conversational English • Preferred qualifications: ServiceNow Certified System Administrator (CSA), ITIL Foundation v4, ISTQB Certification, ServiceNow ATF Micro-Certification, Agile Testing Certification, accessibility and usability testing experience, Utilities or Energy industry experience, and experience with large-scale ServiceNow transformation projects

🏖️ Benefits

• National medical insurance coverage for employees and dependents through Bradesco or Unimed • National dental insurance coverage • Meal voucher or food allowance (employee's choice) • Childcare assistance • Life insurance for employees and dependents • Gympass for employees and dependents • EAP (Employee Assistance Program) providing financial, legal, social, and psychological assistance (24 hours a day, 7 days a week) • Discounts and special rates at universities (Mackenzie, SENAC, FIA, FIAP, and BBS Business School) and language schools (CNA, Cultura Inglesa, Wizard, CCAA, and Indeed) • Discounts on fee packages and special rates at Itaú and Bradesco banks • Payroll-deducted loan option, with repayments deducted directly from the employee's salary • Reimbursement program for selected external certifications • Online and in-person training and development platform covering soft skills, technologies, and business domains across more than 15,000 topics • Long-service awards • Employee referral bonus • Fit4life — program encouraging physical exercise, with online functional training • Opportunities to apply for positions abroad, within and outside Latin America • And more

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