ServiceNow Developer – Senior

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Mollica IT

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2013

🎯 Recruiter

🤝 B2B

Recruitment • B2B

Mollica IT is a São Paulo–based recruitment and selection agency specializing in sourcing and placing IT professionals for companies in Brazil and abroad. The firm positions itself as a hands-on recruitment partner, offering fast, accurate hiring solutions across a broad range of technical roles — from C-level and PMO to DevOps, cloud (Azure/AWS), ERP (SAP, Oracle), big data and data science, databases, infrastructure and telecom, cybersecurity, Salesforce, mobile and full‑stack development, QA/testing and commercial/business roles. Mollica IT emphasizes speed, quality, inclusive hiring and partnership-style service for corporate clients.

📋 Description

• Develop, configure, and customize solutions on the ServiceNow platform according to business requirements and platform best practices; • Participate in the implementation, integration, and maintenance of ServiceNow modules and applications; • Collaborate with technical teams and business stakeholders to elicit and detail requirements; • Develop and maintain integrations, automation workflows, and enhancements that improve operational efficiency; • Perform testing, fixes, and validations to ensure the quality, stability, and performance of delivered solutions; • Support incident, problem, and request resolution related to the ServiceNow platform; • Ensure solutions comply with development, security, governance, and configuration management standards; • Contribute to continuous improvement of processes, the platform, and agile development practices;

🎯 Requirements

• Proven experience as a ServiceNow Implementer, Solutions Architect, or Technical Architect; • Advanced knowledge of one or more products in the ServiceNow platform; • ServiceNow Certified Technical Architect (CTA) certification or equivalent; • Experience in software development, project delivery, and agile methodologies; • Experience in IT operations management, process automation, and continuous improvement of operational productivity; • Knowledge of governance, compliance, risk management, and configuration management; • Analytical skills to identify trends, evaluate results, and solve complex problems; • Excellent communication, presentation, and collaboration skills with multidisciplinary and global teams; • Customer-oriented profile, able to operate in dynamic environments and manage multiple priorities simultaneously; • Required: Bachelor's degree in Information Technology, Computer Science, Engineering, or related fields; • Preferred: Experience in business process design and optimization; • Experience in enterprise architecture, digital transformation, and global projects using ServiceNow.

🏖️ Benefits

• Health insurance for employees and dependents with national coverage (Bradesco or Unimed); • Dental insurance with national coverage; • Meal allowance or food allowance (employee's choice); • Childcare allowance; • Life insurance for employees and dependents; • Gympass for employees and dependents; • EAP (Employee Assistance Program) offering Financial Assistance, Legal Assistance, Social Assistance, and Psychological Support (24/7); • Discounts and special rates at partner universities (Mackenzie, SENAC, FIA, FIAP, and BBS Business School) and language schools (CNA, Cultura Inglesa, Wizard, CCAA, Indeed); • Discounts on fee packages and special rates with Itaú and Bradesco banks; • Payroll-deductible loan option with salary-based repayment; • Reimbursement program for certain external certifications; • Training: Company provides online and in-person training and development platform covering soft skills, technologies, and domains across more than 15,000 topics; • Longevity awards: The company recognizes employees for commitment and loyalty at milestones (3, 5, and 10 years, and every 5 years thereafter); • Employee referral bonus for successful hires; • Fit4Life program to promote physical exercise among employees, offering online functional training sessions; • International opportunities: Depending on skills and business needs, you may be eligible to apply for positions abroad (within and outside Latin America);