Field Implementation Specialist

🕒 March 13

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Monaire

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2022

🤖 Artificial Intelligence

⚡ Energy

Artificial Intelligence • Energy • Facility Management

Monaire is an AI-powered solution focused on optimizing HVAC and refrigeration management for businesses such as restaurants, convenience stores, and facilities. By utilizing smart technology, Monaire helps clients reduce operational expenses, minimize energy costs, and decrease equipment downtime, leading to substantial savings and more sustainable practices. With a commitment to enhancing system performance without the need for major replacements, Monaire fosters efficiency and supports businesses in achieving their sustainability goals.

📋 Description

• Support Hardware Installations • Work with HVAC service providers to deploy Monaire hardware in buildings • Guide contractors through installation of sensors, thermostats, gateways, and controllers using the Monaire app • Verify systems are installed correctly and communicating with the Monaire platform • Help resolve installation issues during early deployments • Train Service Providers • Deliver in-person training for HVAC technicians and service teams • Teach installation workflows and troubleshooting processes • Help contractors become confident installing Monaire systems independently • Act as a Product Expert • Answer technical questions from service providers • Help diagnose hardware, connectivity, or configuration issues • Work with Monaire engineering to resolve field issues • Identify recurring installation problems and improve documentation • Improve Deployment Workflows • Provide feedback from the field to improve Monaire hardware and software • Help simplify installation processes and training materials • Work closely with product and engineering teams to improve contractor experience

🎯 Requirements

• Experience working with HVAC systems, building automation, or controls • Comfortable working with hardware installations and field troubleshooting • Ability to explain technical concepts clearly to field technicians • Willingness to travel to customer sites for installations and training • Highly organized and comfortable working with contractors and customers • Bonus Points • Experience commissioning HVAC or BAS systems • Experience training technicians or contractors • Familiarity with IoT devices, sensors, or smart building technology • Experience troubleshooting networking or connectivity issues

🏖️ Benefits

• Competitive salary and equity compensation • Health, dental, and vision insurance • Flexible paid time off (PTO) • Opportunity to influence product roadmap and company direction • Collaborative and execution-focused team culture