Technical Content Writer

Job not on LinkedIn

🕒 April 14

đŸ‡”đŸ‡° Pakistan – Remote

⏰ Full Time

🟱 Junior

🟡 Mid-level

🔏 Technical Writer

đŸ‘» Ghost score 55%

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Logo of Motive

Motive

1001 - 5000 employees

📩 Logistics

đŸ—ïž Construction

đŸœïž Food & Beverage

Logistics ‱ Construction ‱ Food & Beverage

Motive is a company that provides an integrated operations platform designed to enhance the safety, productivity, and profitability of fleet management and operations. Utilizing cutting-edge AI technology, Motive offers solutions such as driver safety monitoring, fleet management, equipment monitoring, and spend management. These services provide unparalleled visibility into vehicles and equipment, automate workflows, reduce costs, and improve efficiency for industries like construction, oil & gas, public sector, food & beverage, and logistics. Motive is recognized as a leader in fleet management and empowers companies to maximize their operational potential with innovative solutions.

📋 Description

‱ Develop, edit, and maintain customer-facing Help Center articles ‱ Translate product and support insights into clear, helpful content for non-technical audiences ‱ Contribute to knowledge management initiatives ‱ Recommend improvements to the Help Center experience ‱ Prepare structured drafts in the CMS and edit article images for review and approval ‱ Collaborate with cross-functional product and support teams to gather product information ‱ Contribute to Help Center coding, SEO optimization, data analysis, chatbot flows, industry research, UX research, and video scripts ‱ Identify content gaps and implement process improvements ‱ Own projects that enhance the Help Center and overall customer experience

🎯 Requirements

‱ 2+ years of relevant experience ‱ Bachelors degree in Communications, Writing, Media, Computer Science, Engineering or similar degrees ‱ Technical experience with SaaS and/or Hardware products ‱ Experience with Google product suite (Drive, Docs, Sheets, Gmail, etc) ‱ Hands-on experience with Content management system like zendesk/wordpress/hubspot ‱ Experience with SEO implementation ‱ Comfortable working in the US EST shift - 6 PM (PKT) to 3 AM (PKT) ‱ The applicant must be authorized to receive and access commodities and technologies controlled under U.S. Export Administration Regulations ‱ Employees must be authorized to receive access to Motive products and technology

đŸ–ïž Benefits

‱ Equal opportunity employer committed to a diverse and inclusive workplace ‱ Some interviews or new-hire training sessions may be held in person at one of Motive's global offices

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