Partner Success Manager

Job not on LinkedIn

🔥 0 minutes ago

🇵🇰 Pakistan – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🏆 Customer Success

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Motive

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

📦 Logistics

🏗️ Construction

🍽️ Food & Beverage

Logistics • Construction • Food & Beverage

Motive is a company that provides an integrated operations platform designed to enhance the safety, productivity, and profitability of fleet management and operations. Utilizing cutting-edge AI technology, Motive offers solutions such as driver safety monitoring, fleet management, equipment monitoring, and spend management. These services provide unparalleled visibility into vehicles and equipment, automate workflows, reduce costs, and improve efficiency for industries like construction, oil & gas, public sector, food & beverage, and logistics. Motive is recognized as a leader in fleet management and empowers companies to maximize their operational potential with innovative solutions.

📋 Description

• Manage day-to-day relationships for a portfolio of Installation Partners • Serve as a trusted resource for partners across installs, processes, tools, and expectations • Ensure partners stay current on products, hardware, SOPs, and installation standards • Support onboarding of new partners and technicians • Own and resolve partner-related escalations across installation, quality, scheduling, and payment • Coordinate with cross-functional teams to drive timely resolution • Communicate clearly with partners throughout the escalation lifecycle • Identify recurring issues and surface trends to leadership • Track partner performance metrics and operational KPIs • Prepare insights and support delivery of Quarterly Business Reviews • Follow up on action items and partner commitments • Act as the voice of the partner internally and align expectations across teams • Partner with Product, Hardware, Support, Scheduling, Finance, and Customer Success • Contribute to process improvements and partner-facing resources

🎯 Requirements

• Bachelor’s degree in Business Administration, Project Management, Sales or Marketing, or a related field • 2–4 years of experience in partner management, customer success, or operations • Experience working with third-party partners or service providers • Strong communication, organization, and problem-solving skills • Ability to manage multiple priorities in a fast-paced environment • Strong proficiency in written and spoken English is required • Applicant must be authorized to receive and access commodities and technologies controlled under U.S. Export Administration Regulations • Preferred: Experience in hardware installation, field services, or fleet/telematics • Preferred: Experience handling escalations or operational issue resolution • Preferred: Demonstrated proficiency with Google Sheets and Google Slides for business analysis and communication

🏖️ Benefits

• Equal opportunity employer committed to a diverse and inclusive workplace • Some interviews or new-hire training sessions may be held in person at one of Motive's global offices