Motive
1001 - 5000 employees
🚗 Transport
🤖 Artificial Intelligence
🏢 Enterprise
Transport • Artificial Intelligence • Enterprise
Motive is a company that provides an integrated operations platform designed to enhance the safety, productivity, and profitability of fleet management and operations. Utilizing cutting-edge AI technology, Motive offers solutions such as driver safety monitoring, fleet management, equipment monitoring, and spend management. These services provide unparalleled visibility into vehicles and equipment, automate workflows, reduce costs, and improve efficiency for industries like construction, oil & gas, public sector, food & beverage, and logistics. Motive is recognized as a leader in fleet management and empowers companies to maximize their operational potential with innovative solutions.
Save Specialist, Spanish
🔥 0 minutes ago
🗣️🇪🇸 Spanish Required
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Motive
1001 - 5000 employees
🚗 Transport
🤖 Artificial Intelligence
🏢 Enterprise
Transport • Artificial Intelligence • Enterprise
Motive is a company that provides an integrated operations platform designed to enhance the safety, productivity, and profitability of fleet management and operations. Utilizing cutting-edge AI technology, Motive offers solutions such as driver safety monitoring, fleet management, equipment monitoring, and spend management. These services provide unparalleled visibility into vehicles and equipment, automate workflows, reduce costs, and improve efficiency for industries like construction, oil & gas, public sector, food & beverage, and logistics. Motive is recognized as a leader in fleet management and empowers companies to maximize their operational potential with innovative solutions.
📋 Description
• Identify signals of at-risk accounts and collaborate with internal teams to remediate and ensure a successful renewal • Handle large volume of phone conversations and email inquiries • Maximize customer lifetime value and minimize churn risk while increasing overall customer satisfaction and identifying up-sell opportunities • Build quick rapport with customers and apply both persuasive rebuttal skills and problem solving strategies while providing solutions • Problem solving is a must as you quickly identify the root cause of customer issues and work with them to implement fair contract negotiations
🎯 Requirements
• 2+ years prior experience in a customer facing role (sales and/or support) • Ability to speak fluent Spanish • Strong ability to build and maintain customer relationships • Effective listening and problem-solving skills • Excellent communication (both written and verbal) and presentation skills • Proven ability to manage multiple responsibilities with a high attention to detail and professionalism
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