Motive
1001 - 5000 employees
🚗 Transport
🤖 Artificial Intelligence
🏢 Enterprise
Transport • Artificial Intelligence • Enterprise
Motive is a company that provides an integrated operations platform designed to enhance the safety, productivity, and profitability of fleet management and operations. Utilizing cutting-edge AI technology, Motive offers solutions such as driver safety monitoring, fleet management, equipment monitoring, and spend management. These services provide unparalleled visibility into vehicles and equipment, automate workflows, reduce costs, and improve efficiency for industries like construction, oil & gas, public sector, food & beverage, and logistics. Motive is recognized as a leader in fleet management and empowers companies to maximize their operational potential with innovative solutions.
Technical Support Specialist – Spanish
🕒 March 31
🗣️🇪🇸 Spanish Required
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Motive
1001 - 5000 employees
🚗 Transport
🤖 Artificial Intelligence
🏢 Enterprise
Transport • Artificial Intelligence • Enterprise
Motive is a company that provides an integrated operations platform designed to enhance the safety, productivity, and profitability of fleet management and operations. Utilizing cutting-edge AI technology, Motive offers solutions such as driver safety monitoring, fleet management, equipment monitoring, and spend management. These services provide unparalleled visibility into vehicles and equipment, automate workflows, reduce costs, and improve efficiency for industries like construction, oil & gas, public sector, food & beverage, and logistics. Motive is recognized as a leader in fleet management and empowers companies to maximize their operational potential with innovative solutions.
📋 Description
• Provide bilingual Spanish & English Email, Chat and Voice Support - Answer inbound inquiries coming through Motive’s support hotline, live chat feature or support email address during Pacific Standard Time business hours • Customer Service Analysis - collect customer support requests and bugs and relay findings to the product and engineering teams to address these issues • System Evaluation - evaluate our existing tools and work with engineering to develop tools to enable this function to scale
🎯 Requirements
• Bilingual: Fluent in speaking Spanish and English (US) • Skilled in written communication (both Spanish and English) • Natural instinct to empathize with users • Strong analytical skills • Excellent verbal and written communications skills • Native or bilingual spoken and written English skills • Comfortable with rotational shifts
🏖️ Benefits
• N/A
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