Field Service Technician

October 31

🎸 Tennessee – Remote

Although this job is listed in Tennessee, this company may be open to hiring remote in other states.

💵 $65k - $90k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

🦅 H1B Visa Sponsor

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Motorola Solutions

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Security • Telecommunications • Enterprise

Motorola Solutions is a company that provides a comprehensive safety and security ecosystem, offering technology solutions to protect people, property, and places. The company specializes in critical communications, video security systems, command center solutions, and managed & support services. Their products include mission-critical P25 radios, professional DMR radios, broadband devices, and video security systems powered by AI analytics. Motorola Solutions serves various industries, including public safety, education, healthcare, law enforcement, and more, with a focus on enhancing operational efficiency and response in critical situations. They are committed to delivering solutions that help their customers stay connected, communicate clearly, and act with certainty in the harshest conditions.

10,000+ employees

Founded 1928

🔐 Security

📡 Telecommunications

🏢 Enterprise

📋 Description

• Provide technical support of specialized systems and product applications including advanced troubleshooting of software driven electronics, provisioning of communication system infrastructure and performance optimization of RF and Broadband architecture including, but not limited to, legacy analog, advanced digital P25 and data infrastructure. • Maintain, optimize, test, document and support complex communications systems. • Perform preventative maintenance routines to ensure proper system operation with focus on trend analysis and documentation of results. • Develop solutions to difficult technical problems encountered as part of system maintenance, upgrades or support issues. • Team with Engineering, Project Management, Sales, Customer Service personnel to effectively maintain, optimize and support advanced communication systems which meet or exceed customer expectations. • Deliver a strong knowledge of wired communications systems, such as local area networks (LAN) and wide area networks (WAN). • Experience with logging recording systems, RF interfaces, wired/wireless communications systems and networking equipment. • Provide weekly reports of activities and accomplishments.

🎯 Requirements

• 3+ years of experience in one of the following: LMR, RF Systems, Radio Communications, Radio Frequency, Motorola equipment, Wired/Wireless Communication Systems, IT Systems, Telecommunications, Public Safety, Engineering, Networking Equipment, IP Networking, Solutions Architecture, ASTRO 25, P25, WAVE VoIP, or Military experience. • Must be a U.S. citizen with ability to obtain necessary security clearance as required by government contract(s). • Must be proficient in computer network installation, configuration and maintenance systems to include cabling, routers, switches, firewalls and bridges. • Must have strong knowledge of R.F. systems, such as transmitters, receivers, and antenna networks. • Must have strong knowledge in standard telephony and dedicated data circuits, as well as knowledge of packet switching techniques. • Must have experience with one of the following: P25, LMR, Smartnet, SmartZone, RF infrastructure, ASTRO systems, radios and consoles. • Must have excellent communications skills and always present a professional image. • Must have a current, valid driver’s license and no traffic violations. • Must be able to obtain background clearance as required by government customer(s).

🏖️ Benefits

• Incentive Bonus Plans • Medical, Dental, Vision benefits • 401K with Company Match • 10 Paid Holidays • Generous Paid Time Off Packages • Employee Stock Purchase Plan • Paid Parental & Family Leave