
11 - 50 employees
Founded 2021
🤖 Artificial Intelligence
🔌 API
☁️ SaaS
Artificial Intelligence • API • SaaS
mpathic is an AI-driven safety and analytics company that offers SaaS products and APIs to record, transcribe, analyze, and improve human–AI and human–human interactions in clinical, life‑science, and enterprise settings. Their offerings include speech-to-text transcription, PII redaction, behavior and checklist analytics, human-curated benchmarking datasets, red‑teaming expertise, and an Observing Agent API to add domain-informed guardrails for healthcare and medical agents. mpathic targets life sciences, clinical research organizations, healthcare providers, insurers, and HR/enterprise teams focused on empathy, safety, bias reduction, and compliance.
🔥 0 minutes ago
🗣️🇯🇵 Japanese Required
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11 - 50 employees
Founded 2021
🤖 Artificial Intelligence
🔌 API
☁️ SaaS
Artificial Intelligence • API • SaaS
mpathic is an AI-driven safety and analytics company that offers SaaS products and APIs to record, transcribe, analyze, and improve human–AI and human–human interactions in clinical, life‑science, and enterprise settings. Their offerings include speech-to-text transcription, PII redaction, behavior and checklist analytics, human-curated benchmarking datasets, red‑teaming expertise, and an Observing Agent API to add domain-informed guardrails for healthcare and medical agents. mpathic targets life sciences, clinical research organizations, healthcare providers, insurers, and HR/enterprise teams focused on empathy, safety, bias reduction, and compliance.
• Collaborate on confidential initiatives focused on AI safety and mental health policy for large language models (LLMs) • Roleplaying clinical scenarios with AI agents • Red teaming • Identifying behavioral edge cases • Supporting accurate identification and response to psychological distress • Developing psychometrics, rubrics, behavioral taxonomies, and evaluations with strict attention to ethics, safety, and current best practices in clinical AI • Designing and testing AI chat scenarios • Conducting qualitative conversation analysis • Developing behavioral taxonomies, personas, and evaluation rubrics • Providing expert feedback on internal mental health policy • Collaborating with engineers and researchers on safety metrics • Documenting edge cases and model failures • Supporting testing and fine-tuning through structured scenarios • Maintaining strict confidentiality and QA standards • Participating in interdisciplinary review sessions
• Fluent Japanese speaker • Graduate-level training (past or current) in psychology, counseling, social work, psychiatry, or related field • Experience with crisis intervention, risk assessment, and severe psychopathology • Familiarity with AI tools and LLMs • Strong understanding of ethics and confidentiality • Ability to work remotely and use Slack, LLM tools, and Microsoft Office • Comfort with ambiguity and feedback-driven work • Willingness to sign NDAs and work with sensitive content • Availability up to 10 hours/week and for occasional scheduled meetings • Completed degree and/or licensure • 5+ years of clinical crisis experience • Youth and young adult clinical experience • Background in roleplay, theatre, or conversational design • Trust & safety, content moderation, or behavioral data labeling experience • Interest in AI, NLP, or ML in clinical settings • Membership in online communities (e.g., Discord, Reddit)
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