
1001 - 5000 employees
đ¤ B2B
đ¤ Artificial Intelligence
âď¸ SaaS
B2B ⢠Artificial Intelligence ⢠SaaS
Mplus Germany is an AI-powered business process outsourcing and customer experience (CX) technology and consultancy provider that designs and operates multilingual contact center services across voice, chat, email, and text. It combines AI-driven platforms and agent support tools with CX consulting, IT engineering, and continuous development to help enterprises integrate, optimize, and scale customer service operations across industries such as e-commerce, banking, telecom and travel. The company emphasizes European language expertise, hybrid workforce models, strategic international locations, and rapid iterative improvements to boost agent efficiency and customer outcomes.
đĽ 9 hours ago
Customer Service Agent providing support via phone and email for an international project. Working in a multicultural environment with responsibilities including case management and customer experience assurance.
đŁď¸đŞđ¸ Spanish Required
đ June 25
Presales Engineer developing solutions using Graia.ai platform for AI-based customer experience. Conducting client workshops and translating requirements into technical architectures.
đŁď¸đŠđŞ German Required
Cloud
JavaScript
Python
đ April 24
Telephone customer advisor for energy service provider handling customer inquiries. Managing data and supporting service efficiency from a fully remote setup.
đŁď¸đŠđŞ German Required
đ April 2
Customer Service Representative handling customer inquiries via phone and email for a reputable service provider. Assisting with billing queries and corrections while working from the Canary Islands.
đŁď¸đŠđŞ German Required
đ March 30
Kundenbetreuer/Sachbearbeiter zur Bearbeitung von Kundenanliegen im Bereich Energieversorgung. Telefonische und schriftliche Kundenbetreuung im Home Office.
đŁď¸đŠđŞ German Required
đ March 25
Customer Advisor providing telephone and written support to clients for a well-known service provider. Role offers positions either remote or in office on the Canary Islands.
đŁď¸đŠđŞ German Required