Field Automotive Warranty Auditor

🔥 0 minutes ago

🇫🇷 France – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔎 Auditor

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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MSX International

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

💼 Consulting

🚘 Automotive

🤖 Artificial Intelligence

Consulting • Automotive • Artificial Intelligence

MSX International is a company dedicated to empowering the automotive industry by providing innovative solutions for sales performance, customer engagement, and repair optimization. They utilize advanced technologies including AI to enhance customer experiences and streamline operations for automotive businesses. With a focus on enhancing efficiency, driving business growth, and maximizing customer satisfaction, MSX International supports their clients across the dynamic mobility landscape.

📋 Description

• Analyze automotive after-sales processes and verify the compliance of warranty files at dealerships • Assess the compliance of repair work and document management against manufacturer standards • Collect case data, plan field visits, and identify priority audit areas • Conduct dealership audits covering repair orders, replaced parts, and manufacturer procedures • Identify non-conformities, billing/claim anomalies, and opportunities for improvement • Explain discrepancies to Warranty and After-Sales Managers and provide recommendations • Co-develop an action plan with the After-Sales Manager • Present audit findings and the action plan to dealership management • Provide accurate reporting and respond to requests for advice from the dealer and agent network

🎯 Requirements

• Background in automotive after-sales, such as automotive mechanics/vehicle maintenance, after-sales engineering, quality/auditing, service management, or after-sales management • Strong automotive mechanical and technical knowledge, enabling analysis of the consistency of repair and service files • Proficiency in IT tools and Excel, including tracking and dashboard reporting • Excellent communication, teaching, and diplomatic skills • Methodical approach and strong analytical skills • Ability to work independently and as part of a team • Valid Category B driving licence • Willingness to travel regularly • This role focuses on automotive technology and processes and is not intended for financial or accounting audit profiles

🏖️ Benefits

• Company vehicle, with travel expenses covered • Paid leave and additional reduction in working time (RTT) days • Health and disability/life insurance coverage • Works council benefits