Field Automotive Warranty Auditor

🔥 0 minutes ago

🇫🇷 France – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔎 Auditor

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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MSX International

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

💼 Consulting

🚘 Automotive

🤖 Artificial Intelligence

Consulting • Automotive • Artificial Intelligence

MSX International is a company dedicated to empowering the automotive industry by providing innovative solutions for sales performance, customer engagement, and repair optimization. They utilize advanced technologies including AI to enhance customer experiences and streamline operations for automotive businesses. With a focus on enhancing efficiency, driving business growth, and maximizing customer satisfaction, MSX International supports their clients across the dynamic mobility landscape.

📋 Description

• Analyze after-sales processes and verify the compliance of warranty files across the manufacturer’s dealer network throughout France • Assess the compliance of repair work and document management against the manufacturer’s standards • Gather case data, plan field visits, and identify priority control points • Review repair files, replaced parts, and manufacturer procedures • Identify non-compliances, billing/coverage anomalies, and opportunities for operational improvement • Explain anomalies to Warranty and After-Sales Managers and provide practical recommendations • Develop an action roadmap jointly with the After-Sales Manager • Present and substantiate the audit findings and action plan to the dealership’s management • Provide accurate reporting and respond to advisory requests from the agent and dealer network

🎯 Requirements

• Background in automotive after-sales, such as automotive mechanics/vehicle maintenance, after-sales engineering, quality/audit, service management, or after-sales management • Strong automotive mechanical and technical knowledge to assess the consistency of service and repair files • Proficiency with IT tools and Excel, including tracking and dashboards • Strong communication, teaching, and diplomatic skills • Rigorous and analytical approach • Ability to work independently and as part of a team • Valid Category B driver’s license • Enjoys field-based work and is available for regular travel • This role focuses on automotive technology and processes and is not intended for financial or accounting audit profiles

🏖️ Benefits

• Company car, with travel expenses covered • Paid vacation and additional time off (RTT) • Health insurance and disability/death benefits • Works Council (CSE) benefits