MTM, Inc.
Healthcare Insurance • Transport • Social Impact
MTM, Inc. is a healthcare services company that specializes in managing transportation benefits for Medicaid and Medicare programs. Through advanced technology, MTM Health ensures reliable non-emergency medical transportation (NEMT), mobile integrated health (MIH) solutions, and home and community-based services (HCBS) that enhance access to care. The company aims to improve health outcomes by addressing social determinants of health and connecting members with essential community resources.
1001 - 5000 employees
Founded 1995
⚕️ Healthcare Insurance
🚗 Transport
🌍 Social Impact
💰 $2.5M Debt Financing on 2016-06
Customer Care Representative
Job not on LinkedIn
October 10
MTM, Inc.
Healthcare Insurance • Transport • Social Impact
MTM, Inc. is a healthcare services company that specializes in managing transportation benefits for Medicaid and Medicare programs. Through advanced technology, MTM Health ensures reliable non-emergency medical transportation (NEMT), mobile integrated health (MIH) solutions, and home and community-based services (HCBS) that enhance access to care. The company aims to improve health outcomes by addressing social determinants of health and connecting members with essential community resources.
1001 - 5000 employees
Founded 1995
⚕️ Healthcare Insurance
🚗 Transport
🌍 Social Impact
💰 $2.5M Debt Financing on 2016-06
📋 Description
• Handle a variety of tasks which will increase in complexity as the Customer Care Representative’s skills progress • Handle inbound calls from Members, Clients and Facilities • Expect to handle 60 - 80 calls a day and higher volumes on Mondays
🎯 Requirements
• Must currently reside in Iowa • 1 year of Call Center experience • 6 months Customer Service experience • Basic typing/computer experience with excellent navigational skills • High speed Internet access such as Cable, DSL or Fiber (a minimum upload speed of 3 mbps and a minimum download speed of 30 mbps). • Use of wireless and WiFi “air cards” is prohibited • A quiet space within the home free of distractions including caretaking in order to take in-coming calls.
🏖️ Benefits
• Pay on Demand • Health and Life Insurance Plans • Dental and Vision Plans • 401(k) with a company match • Flexible Scheduling • Paid Time Off and Holiday Pay • Maternity/Paternity Leave • Birthday Holiday • Tuition Reimbursement • MTM Perks Discount Program • Leadership Mentoring Opportunities
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