Media Monitoring Automation Specialist, Global Services

🔥 13 hours ago

🇧🇬 Bulgaria – Remote

💵 €1.8k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Muck Rack

WebsiteLinkedInAll Job Openings

201 - 500 employees

🤝 B2B

📱 Media

💰 $180M Series A on 2022-09

B2B • Media

Muck Rack is a Public Relations Management (PRM) platform that assists organizations in connecting with journalists, reporting on media coverage, and demonstrating the value of their work. By leveraging a media database that curates hundreds of millions of data points, Muck Rack helps PR teams find the right journalists, generate coverage, monitor news, and manage their public relations efforts effectively. Journalists also benefit from Muck Rack's free tools, which allow them to showcase their portfolios and analyze the impact of their reporting.

📋 Description

• Support migration of manual workflows into automated processes using internal tooling and platforms such as N8N • Translate editorial and client brief requirements into scalable system configurations • Configure and maintain automation workflows for content acquisition, validation, tagging, summarization, and delivery • Develop and document standard operating procedures for automated workflows • Monitor and troubleshoot workflow automation, data quality, and system performance issues • Collaborate with internal teams to implement and maintain client requirements • Maintain client configuration documentation and communicate updates across teams • Identify opportunities to improve workflow efficiency, scalability, and accuracy • Support vendor-related processes, including service evaluation, communication, and invoice reconciliation • Travel up to 10% for team collaboration, customer engagements, and company events • Attend the annual company offsite, typically held in Mexico • Success measured by reliable workflow automation, content-processing accuracy, reduced manual intervention, timely issue resolution, clear documentation, and effective stakeholder/vendor collaboration

🎯 Requirements

• Interest in workflow automation, systems configuration, or operational tooling • Familiarity with automation platforms such as N8N or similar workflow tools • Strong analytical mindset with attention to detail in system setup and monitoring • Ability to clearly document processes and communicate across technical and non-technical teams • Experience supporting or working with third-party vendors (preferred) • Proactive problem-solving and focus on continuous improvement • Comfortable working in a fast-paced, evolving environment • Ability to incorporate AI tools into day-to-day work to improve productivity and accelerate delivery

🏖️ Benefits

• Fully distributed team with a permanent remote setup • Home office stipend • Phone and internet reimbursement • Coworking membership • Virtual and in-person team bonding, including lunches, events, and competitions • Annual reviews to ensure equity and market alignment • Standardized bonus or commission structure • 401(k) with employer contributions • Equity opportunities • Comprehensive medical, dental, vision, disability, and life insurance for employees and dependents • 100% premium coverage for individuals on high-deductible plans • 24/7 Virtual Care and Employee Assistance Program • Employer-funded HSA contributions and other pre-tax benefits • Quarterly wellness stipend • Free Headspace subscription • 4+ weeks of PTO, plus paid sick and mental health days • 13 paid holidays with the option to swap for personal days • Up to 16 weeks of fully paid parental leave • Transparent pathways for internal mobility and promotion • Bi-annual performance reviews, team workshops, and leadership training • Unlimited access to Coursera and O’Reilly • 2 additional PTO days annually for learning and development