Salesforce Developer – OmniStudio, Omni-Channel, AI, CI/CD

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🔥 0 minutes ago

🌐 Côte d’Ivoire, United States – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

🌐👩‍💻 Salesforce Developer

👻 Ghost score 10%

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Logo of SYNCREON

SYNCREON

10,000+ employees

🚘 Automotive

📦 Logistics

🚗 Transport

💰 Venture Round on 2019-10

Automotive • Logistics • Transport

SYNCREON is a global logistics company that delivers tailored, scalable, and progressive supply chain solutions to customers in over 100 locations worldwide. With more than 60 years of experience, SYNCREON specializes in managing supply chain synergies for leading brands in the automotive and technology sectors. The company offers a range of services including warehouse management, fulfillment, inbound to manufacturing, export packing, aftermarket services, reverse and repair, and transport management. SYNCREON focuses on creating innovative third-party and fourth-party logistics operations that adapt to changing industry and marketplace demands, enhancing efficiency and optimizing supply chains through strategic facility locations.

📋 Description

• Gather requirements, perform technical analysis, and design Salesforce solutions • Develop, test, deploy, and support Salesforce implementations throughout the full development lifecycle • Deliver large-scale, end-to-end Salesforce implementations • Configure, develop, and implement Salesforce OmniStudio and Omni-Channel • Manage Omni-Channel routing, queues, skills-based routing, presence/status configuration, and agent workload • Design and develop REST API integrations using MuleSoft, Kafka, or other event-driven platforms • Implement Salesforce Agentforce and AI technologies, including AI-powered agents, generative AI, prompt engineering, AI automation, and Salesforce AI service integrations • Establish CI/CD and Salesforce deployment pipelines • Test, debug, optimize performance, and address governor limits, bulkification, and asynchronous Apex • Support Salesforce production environments and resolve complex technical issues • Collaborate using Agile/Scrum methodologies and tools including Jira, Git, and VS Code

🎯 Requirements

• Experienced Salesforce Developer with strong expertise in OmniStudio, Omni-Channel, Salesforce development, integrations, AI, and CI/CD • Demonstrated experience across the full Salesforce development lifecycle: requirements gathering, technical analysis, solution design, development, testing, deployment, and support • Experience delivering large-scale, end-to-end Salesforce implementations • Mandatory hands-on experience with Salesforce OmniStudio and Omni-Channel, including configuration, development, and implementation • Strong experience with Sales Cloud and Service Cloud • Hands-on experience with OmniStudio components, including OmniScript, DataRaptor, FlexCards, and Integration Procedures • Experience with Omni-Channel routing, queues, skills-based routing, presence/status configuration, and agent workload management • Good knowledge of Apex, OOP, Triggers, Visualforce, Lightning Experience, Lightning Web Components (LWC), and Salesforce design patterns • Experience with Salesforce configuration, security, automation, Knowledge, Experience Cloud, Reports, and Dashboards • Strong experience designing and developing REST API integrations using MuleSoft, Kafka, or other event-driven integration platforms • Experience with Salesforce Agentforce and/or AI technologies, including AI-powered agents, generative AI, prompt engineering, AI automation, or integration of AI services with Salesforce • Experience designing scalable, secure, and maintainable Salesforce solutions • Experience establishing CI/CD and Salesforce deployment pipelines using Git, Copado, or similar tools • Proficiency with Jira, Git, VS Code, and Agile/Scrum methodologies • Strong experience with Salesforce testing, debugging, performance optimization, governor limits, bulkification, and asynchronous Apex • Experience supporting Salesforce production environments and resolving complex technical issues • Strong communication, problem-solving, architecture, and collaboration skills

🏖️ Benefits

• Employees can work remotely • Confidentiality of all information according to EEO guidelines

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