CRM, IT Help Desk

Job not on LinkedIn

October 13

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Logo of MyVA Support (MYVAS)

MyVA Support (MYVAS)

B2B • HR Tech • SaaS

MyVA Support (MYVAS) is a company that specializes in connecting businesses with virtual professionals from around the globe. They offer a range of services that include hiring, onboarding, training, and managing payroll for virtual assistants across various fields such as administrative support, digital marketing, and medical assistance. MYVAS aims to streamline the outsourcing process, helping businesses save time and resources by providing skilled and compliant virtual staff tailored to their specific needs.

📋 Description

• Administer, configure, and optimize Zoho, HighLevel Marketing, and other CRM platforms. • Design and manage automated marketing campaigns, focusing on lead nurturing, engagement, and conversions. • Implement and manage Zapier integrations and other automation tools. • Use analytics and reporting to provide insights that improve customer engagement and team productivity. • Collaborate with sales, marketing, and operations teams to align CRM strategies with business goals. • Provide technical support to internal teams and clients. • Troubleshoot hardware, software, and network issues. • Install, configure, and maintain IT systems, tools, and applications. • Support security protocols, system updates, and basic cybersecurity tasks. • Document and resolve technical inquiries efficiently.

🎯 Requirements

• 2–4 years of combined experience in CRM/marketing automation and IT help desk support. • Proficiency in Zoho, HighLevel Marketing, Zapier, and cloud-based tools. • Experience in troubleshooting IT systems (hardware/software/network). • Strong analytical and problem-solving skills. • Bilingual: English C1 level required; Spanish is a plus. • Familiarity with HTML, CSS, SQL, or AMPscrip is a PLUS. • Excellent organizational skills and ability to work under pressure. • Independent, proactive, and able to collaborate effectively in a remote team.

🏖️ Benefits

• 100% Remote Work – Work from anywhere! • Monday to Friday, 8 AM – 5 PM EST (Weekends off). • Growth Opportunities – Expand your career in both IT and CRM/Marketing fields. • Competitive Salary – Based on experience and expertise. • Work in a multicultural, fast-paced environment with global clients.

Apply Now

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