Renewals Specialist

Job not on LinkedIn

🔥 15 minutes ago

🇩🇪 Germany – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 25%

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Logo of n8n

n8n

11 - 50 employees

Founded 2019

💼 Consulting

📦 Logistics

🏭 Manufacturing

Consulting • Logistics • Manufacturing

n8n is a secure, AI-native workflow automation platform designed for technical teams. It provides limitless integrations and advanced AI features, allowing users to build autonomous, multi-step agents and workflows. With capabilities for IT, security, and sales operations, n8n can save significant time per workflow run and enrich various business processes using AI. It is available for self-hosting or on the cloud and is popular among developers for its open-source model and the ability to code in JavaScript or Python. n8n is enterprise-ready, offering advanced on-prem or cloud automation solutions, and maintaining mission-critical automations.

📋 Description

• Own the end-to-end commercial renewal process for a high-volume Enterprise customer portfolio • Prepare and send renewal quotes • Negotiate pricing and commercial terms • Manage procurement and contractual back-and-forth • Create order forms and coordinate signatures • Ensure completed contracts are accurately processed in CRM and billing systems • Manage approximately 60 renewals per quarter with clear next steps and accurate dates • Partner with Scaled CSMs to assess customer health and identify churn or commercial risk • Maintain renewal forecasts, close-plan notes, and CRM hygiene • Improve renewal workflows, templates, operating rhythms, and automation • Partner with Finance, Legal, Sales, and Customer Success to resolve blockers • Help create n8n's scalable renewal function as the first dedicated Renewals Specialist

🎯 Requirements

• Commercial renewals, account management, or commercially focused Customer Success experience in B2B SaaS • Experience negotiating contracts and renewals with business customers • Experience managing a sizeable customer book and dozens of simultaneous commercial conversations • Experience with smaller Enterprise accounts and approximately €20k–50k ARR contracts particularly relevant • Comfort negotiating pricing and terms and handling quotes, order forms, procurement, legal review, approvals, and signatures • Strong renewal pipeline, forecasting, date, next-step, and CRM-data discipline • Experience in a fast-growing startup environment • Builder mindset and ability to create structure while executing • Interest in automation and AI for scalable processes • Scaled Customer Success experience preferred • Exposure to a mature renewals function preferred • CRM, CS, or renewals tooling such as Salesforce or Gainsight preferred • n8n or another workflow automation platform experience preferred • Existing right to work outside Germany; visa sponsorship available for Germany • English is the company language

🏖️ Benefits

• Equity ownership in n8n • Europe: 30 days of vacation, plus public holidays wherever you are • US: 20 vacation days, 8 sick days, plus public holidays wherever you are • Europe: benefits according to local country norms • US: low-premium, low-deductible medical plans, no-cost premium HDHP option with pre-seeded HSA, dental and vision coverage • Europe: pension contributions according to local country norms • US: 401(k) retirement plan with 4% employer match • US: company-paid short-term and long-term disability insurance and life insurance • €1K (or equivalent) per year for courses, books, events, or coaching • Regular hackathons • Remote-first work across Europe, with regular off-sites • $100 per month to support open-source projects • Transparency about company work and performance

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