Billing, Credentialing & Back-Office Operations Coordinator

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🕒 March 28

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Nabi

WebsiteLinkedInAll Job Openings

11 - 50 employees

⚕️ Healthcare Insurance

📡 Telecommunications

☁️ SaaS

Healthcare Insurance • Telecommunications • SaaS

Nabi is an online healthcare service providing insurance-covered nutrition counseling and support focused on food, body, and eating challenges. They connect clients with registered dietitian nutritionists via secure video visits, with 95% of clients paying $0 out-of-pocket. The service includes a short intake quiz, video-based counseling covered by insurance, and an optional app for between-session support to track goals, mood, and progress.

📋 Description

• Manage day-to-day billing workflows, including claims submission, reconciliation, and follow-up • Track and resolve claim denials and follow up with payers to ensure timely reimbursement • Maintain accurate billing, insurance, and provider records within EMR and practice management systems • Support revenue cycle reporting and collaborate with operations leadership to improve efficiency • Manage credentialing and payer enrollment for new Registered Dietitians (RDs) • Track credentialing timelines to ensure clinicians are onboarded and billable as efficiently as possible • Maintain up-to-date provider licenses, credentials, and payer statuses • Ensure provider capacity keeps pace with patient growth • Support onboarding of clinicians into EMRs, billing systems, and administrative workflows • Maintain accurate provider and administrative data across internal systems • Assist with scheduling, data entry, and clinician administrative support as needed • Collaborate with leadership to streamline workflows and build scalable operational processes • Ensure compliance with HIPAA and payer requirements across all workflows • Serve as a point of contact for clinicians and patients regarding administrative and billing questions • Communicate clearly, professionally, and empathetically in a patient-centered care environment

🎯 Requirements

• 1+ years of healthcare administration experience • Prior experience with medical billing, insurance claims, denials, or RCM workflows • Strong organizational skills and exceptional attention to detail • Comfort with EMRs, billing software, spreadsheets, and Google Workspace • Ability to work independently in a fast-paced, fully remote environment • Experience with credentialing, payer enrollment, or provider onboarding (Preferred) • Experience in behavioral health, nutrition, or eating disorder practices (Preferred) • Familiarity with EMRs such as SimplePractice, Healthie, or similar systems (Preferred) • Working knowledge of CPT and ICD-10 codes (Preferred)

🏖️ Benefits

• Health, dental, and vision insurance (for full-time roles) • Home technology reimbursement • Flexible scheduling within core business hours • Professional growth opportunities within a rapidly scaling health organization