NABIS
201 - 500 employees
Founded 2018
🤝 B2B
🏪 Marketplace
B2B • Marketplace
NABIS is the leading licensed cannabis wholesaling platform, providing comprehensive services to licensed dispensaries and brands in California, New York, and Nevada. They offer a wide array of products with over 9,000 SKUs from more than 400 brands. NABIS supports its partners with services such as two-day shipping, warehousing, payment processing, and financing alongside advanced data analytics tools. Apart from facilitating cannabis distribution, NABIS offers financial solutions like invoice factoring and a streamlined software platform that ensures compliance and efficient management of inventory and finances. Their scalable platform empowers suppliers with instant state-wide reach and detailed analytical insights to optimize performance and sales strategies.
Technical Support Liaison
🕒 May 19
🏄 California, Colorado, +18 more states – Remote
💵 $65k - $70k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Support Engineer
🚫👨🎓 No degree required
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NABIS
201 - 500 employees
Founded 2018
🤝 B2B
🏪 Marketplace
B2B • Marketplace
NABIS is the leading licensed cannabis wholesaling platform, providing comprehensive services to licensed dispensaries and brands in California, New York, and Nevada. They offer a wide array of products with over 9,000 SKUs from more than 400 brands. NABIS supports its partners with services such as two-day shipping, warehousing, payment processing, and financing alongside advanced data analytics tools. Apart from facilitating cannabis distribution, NABIS offers financial solutions like invoice factoring and a streamlined software platform that ensures compliance and efficient management of inventory and finances. Their scalable platform empowers suppliers with instant state-wide reach and detailed analytical insights to optimize performance and sales strategies.
📋 Description
• Act as the primary point of contact for our external facing teams. • Investigate "stuck" orders or inventory sync issues. • Learn to perform "Customer Change Requests" (CCRs). • Translate customer frustrations into clear reports for engineers. • Participate in the Weekly Operational Health Sync.
🎯 Requirements
• 2+ Years in Customer Support/Service • Superior Communication • Logical Thinking • Adaptability • High Attention to Detail
🏖️ Benefits
• Unlimited PTO and paid holidays • Medical/Dental/Vision offered to all full-time employees • 401(k) plan with a match.
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