IT SCM Technical Analyst

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🕒 Yesterday

🗽 New York – Remote

🗽 New York – Remote

💵 $63.8k - $95.7k / year

⏰ Full Time

🟢 Junior

📞 Support Engineer

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UR Ventures

WebsiteLinkedInAll Job Openings

11 - 50 employees

📚 Education

🤝 B2B

🔬 Science

Education • B2B • Science

UR Ventures is the innovation and commercialization arm of the University of Rochester, focused on advancing research and academic entrepreneurship. It connects university faculty and researchers with industry partners to facilitate the development of new technologies and businesses that can positively impact society. UR Ventures promotes collaboration, creativity, and knowledge transfer, thereby contributing to the university's mission of making the world ever better.

📋 Description

• Works closely with peer groups to support an assigned area or function. • Develops requirements and designs documentation along with use cases, based on user input. • Designs workflow and business processes, completes application configuration/development and creates testing strategies. • Participates as part of a team that supports planning and implementation of new systems or functions and ensures that quality application maintenance and upgrades are delivered. • Completes assigned application configuration or development deliverables, and may be asked to lead teams in the completion and testing of their assigned deliverables. • Provides, and may lead, business analysis and support services for non-production and production environments, including requirements analysis, configuration, testing, and implementation. • Answers end user requests for support, including troubleshooting, break/fix support, researching, and solving problems, and serves as an escalation point to answer end user requests. • Maintains technical data integrity by creating and executing queries, reports and/or SQL, analyzing data, and identifying system improvements. • Participates in, and may be asked to lead, regular team retrospective events with a continuous improvement mindset.

🎯 Requirements

• Associate's degree in related discipline and 1 year of relevant experience required • Bachelor's degree in related discipline preferred • Experience in higher education field, medical, technical or healthcare setting preferred • Strong attention to detail, ability to think critically and to develop creative solutions to problems required • Strong communication skills, strong organizational and follow-up skills and ability to independently prioritize work required • Skilled in using Microsoft software, specifically Office related collaboration tools required • Experience with project management methodologies, including Agile, from planning through implementation required • Ability to provide after-hours on-call support required • Familiarity with Meaningful Use (ARRA) as well as HIPAA, JCAHO and other regulations preferred.