Staff Engineer, Salesforce Marketing Cloud

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Nagarro

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1996

💼 Consulting

📣 Marketing

🏥 Healthcare

Consulting • Marketing • Healthcare

Nagarro is a global leader in digital engineering and technology consulting. The company helps clients become innovative, digital-first businesses by leveraging technology to drive business breakthroughs. Known for its entrepreneurial agility and CARING mindset, Nagarro offers a wide range of services, including digital engineering, intelligent enterprise solutions, and experience and design services. With over 17,900 employees across 37 countries, Nagarro collaborates with industry leaders to accelerate digitalization and technology-led innovation.

📋 Description

• Develop, configure, and deploy email campaigns, customer journeys, and automations using Salesforce Marketing Cloud • Build responsive, dynamic, and personalized email templates using HTML, CSS, AMPscript, and SSJS • Configure and manage Email Studio, Journey Builder, Automation Studio, Content Builder, Contact Builder, and Mobile Studio • Develop SQL queries, create Data Extensions, perform audience segmentation, and implement personalization strategies • Build and support triggered communications, customer lifecycle campaigns, and marketing automation workflows • Integrate Salesforce Marketing Cloud with external applications using APIs and support end-to-end data synchronization • Monitor email deliverability, IP/domain reputation, campaign performance, and recommend optimization strategies • Troubleshoot campaign execution, automation failures, data issues, and integration-related problems • Collaborate with architects, business analysts, administrators, and cross-functional teams to deliver scalable SFMC solutions • Work as a module lead and act as the primary point of contact for one or more markets or business units • Prepare technical documentation, maintain system processes, develop proof of concepts, and recommend improvements based on campaign analytics and industry best practices

🎯 Requirements

• 5.5+ years of total experience • Strong hands-on experience in Salesforce Marketing Cloud development and implementation • Experience writing complex SQL queries, working with Data Extensions, and performing audience segmentation • Strong knowledge of Email Studio, Journey Builder, Automation Studio, Content Builder, Contact Builder, and Mobile Studio • Experience developing responsive and dynamic email templates using HTML, CSS, AMPscript, and Server-Side JavaScript (SSJS) • Experience creating, deploying, and managing email campaigns, customer journeys, triggered communications, and lifecycle campaigns • Understanding of personalization, audience segmentation, and campaign automation within Salesforce Marketing Cloud • Experience integrating Salesforce Marketing Cloud using APIs and supporting external system integrations • Knowledge of email testing, deliverability best practices, IP/domain reputation management, and campaign performance monitoring • Experience troubleshooting campaign, automation, and integration issues within Salesforce Marketing Cloud • Experience working independently in geographically distributed Agile teams • Familiarity with Advertising Studio and audience creation is an added advantage • Experience with Salesforce Mobile SDK is an added advantage • Bachelor's or master's degree in computer science, Information Technology, or a related field