
11 - 50 employees
Founded 2019
📦 Logistics
💼 Consulting
📣 Marketing
Logistics • Consulting • Marketing
NALA is an international money transfer app that facilitates fast, reliable, and secure cross-border money transfers from the UK, US, and Europe to various African countries including Tanzania, Kenya, Nigeria, Uganda, Ghana, and more. With over 500,000 trusted users, NALA provides some of the most competitive exchange rates on the market and allows for real-time financial management via its user-friendly mobile app. Known for its transparency and exceptional customer service, NALA ensures 95% of its transfers are delivered within minutes, catering especially to the global diaspora. The company also integrates with major payment platforms like Google Pay and Apple Pay, enhancing convenience for users.
🔥 0 minutes ago
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11 - 50 employees
Founded 2019
📦 Logistics
💼 Consulting
📣 Marketing
Logistics • Consulting • Marketing
NALA is an international money transfer app that facilitates fast, reliable, and secure cross-border money transfers from the UK, US, and Europe to various African countries including Tanzania, Kenya, Nigeria, Uganda, Ghana, and more. With over 500,000 trusted users, NALA provides some of the most competitive exchange rates on the market and allows for real-time financial management via its user-friendly mobile app. Known for its transparency and exceptional customer service, NALA ensures 95% of its transfers are delivered within minutes, catering especially to the global diaspora. The company also integrates with major payment platforms like Google Pay and Apple Pay, enhancing convenience for users.
• Lead complex investigations into suspicious activity and high-risk customers across products and jurisdictions • Respond to regulatory exams, internal audits, and partner reviews with timely and accurate documentation • Oversee and complete escalated SARs, supporting officers in regulatory report submission • Manage LEA requests and court order responses in line with local laws and data policies • Train and mentor the 2LOD team and new hires on escalation frameworks and investigative techniques • Conduct detailed transaction analysis to support risk rule refinement and typology development • Draft and maintain clear, auditable desk procedures for 1LOD and 2LOD teams • Support ad hoc projects and initiatives at the request of the Head of Compliance and the MLRO • Deliver training sessions to upskill the remote 2LOD team on escalation and investigation standards • Respond to regulatory and partner queries within required timelines and without errors • Implement updated escalation and decision matrices • Identify and document three or more new suspicious activity typologies for internal use and partner reporting
• Proven experience in financial crime investigations, including SAR/STR handling and typology development • Strong working knowledge of CDD, EDD, sanctions screening, and AML regulations in high-risk jurisdictions • Experience managing LEA requests and handling confidential legal correspondence • Ability to interpret complex transaction patterns and assess financial crime risk • Confident decision-making and clear documentation of rationale • Experience working in an international money transfer business • Prior experience training or mentoring junior investigators (nice to have) • Experience with regulatory exams or internal audit preparation in fintech or financial institutions (nice to have)
• 35 days off: 27 days plus 8 bank holidays if UK-based • Birthday leave: an additional day off during the birthday month • Enhanced parental leave: 16 weeks of full pay for the primary caregiver and 4 weeks of full pay for the secondary caregiver after probation • Enhanced pension: salary sacrifice pension scheme via Penfold • Global Workspace: access to WeWork locations worldwide • Learning and development budget of $1,000 annually • Hybrid working for people who come to the London office, four days a week • Themed snacks and Friday lunch for London office employees • Monthly socials for London office employees • Free barista-style coffee for London office employees
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